Personable Office Administrator with 3 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Customer service refers to support and assistance given before, during and after customers purchase a product or service. It includes a wide range of activities such as:
Answering questions and finding solutions
Resolving complaints
Interacting with customers
Following up on customer issues
Providing guidance and offering advice
Customer service can be provided through various channels such as phone, email, live chat, social media and in-person interactions.
manager in ABK ltd and TXGO