Sarah Baca
Ramsay
Summary
Detail-oriented professional with extensive experience in client relationship management, medication administration, and HIPAA compliance. Achieved significant improvements in operational efficiency through effective communication and personalized care planning. Proven ability to enhance client satisfaction while ensuring adherence to regulatory standards. Skilled in developing tailored care plans and fostering strong client relationships in multidisciplinary environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Service Administrator
Aware
Butte
10.2024 - 05.2026
- Administered preparation and maintenance of records, documents, and reports for service team, enhancing operational efficiency.
- Prepared detailed reports on service activities for management review.
- Ensured compliance with laws and regulations governing service operations.
- Assisted individuals with developmental disabilities in daily living activities, promoting independence and quality of life.
- Collaborated with multidisciplinary teams to develop personalized care plans.
- Documented client progress and communicated changes to team members effectively.
- Recorded client behavior and treatment interventions accurately, ensuring adherence to safety protocols and supporting effective care delivery.
- Monitored medication usage according to physician instructions, ensuring proper documentation.
End Of Life Doula
Self-employeed
Payson
01.2021 - 07.2024
- Collaborated with healthcare professionals to ensure holistic client care and enhance quality of life.
- Cultivated trusting relationships with clients and families, fostering emotional support and comfort during difficult times.
- Educated families on effective caregiving techniques and addressed end-of-life concerns to empower informed decision-making.
- Assisted terminally ill patients with bathing, grooming, and dressing tasks.
- Monitored client health and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules and guidelines.
- Protected client rights by ensuring confidentiality of personal information while maintaining confidentiality of personal information.
- Followed safe lifting techniques for transporting residents, promoting safety and comfort.
Caregiver, Special Needs
A Brighter Avenue
Mesa
08.2019 - 07.2024
- Developed individualized support plans tailored to client needs and preferences.
- Implemented therapeutic activities to enhance physical and mental well-being.
- Administered medication according to doctor's instructions.
- Updated families on client progress and challenges to strengthen support networks.
- Maintained a safe, clean environment for clients consistently.
- Arranged transportation for clients to appointments and social events, enhancing accessibility.
- Supported community integration through recreational outings, shopping trips, and social gatherings.
- Documented and reported patient status and care provided to ensure continuity of care.
CNA
Scripps Memorial Hospital La Jolla
La Jolla
01.2004 - 01.2009
- Monitored vital signs and promptly reported changes to medical team to ensure timely intervention.
- Performed vital sign assessments, including blood pressure and temperature measurements.
- Documented patient information accurately in electronic health records.
- Assisted patients with mobility transfers and positioning needs, enhancing comfort and safety.
- Maintained cleanliness and organization of patient rooms and equipment.
- Collaborated with multidisciplinary teams to improve patient comfort and care.
- Provided assistance with daily living activities, including bathing, dressing, and grooming.
- Responded to patient call lights and requests swiftly to promote patient satisfaction and well-being.
Patient Care Technician
El Cajon Acute Care
El Cajon
03.2000 - 01.2004
- Monitored vital signs and recorded patient information accurately.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted nurses with patient care and daily activities.
- Provided direct patient care and assistance to healthcare team members.
- Communicated effectively with patients, families, and healthcare staff.
- Documented patient interactions in electronic health records system.
- Collaborated with team members to ensure quality patient care delivery.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Maintained cleanliness and organization of patient rooms and equipment.
Patient Care Technician
The Springs At Pacific Regent
Poway
01.1999 - 03.2000
- Administered prescribed medications under supervision of registered nurse.
- Assisted nurses in delivering patient care and managing daily activities to enhance overall patient well-being.
- Supported patients with mobility and personal hygiene tasks, promoting dignity and comfort.
- Turned and repositioned bedridden patients to prevent bedsores effectively.
- Documented patient interactions in electronic health records system, ensuring accuracy for optimal care coordination.
- Measured and recorded food and liquid intake, reporting changes to medical staff.
- Safeguarded patient privacy through strict adherence to HIPAA protocols.
- Communicated effectively with patients, families, and healthcare staff.
Education
CNA - Nursing
Kaplan University
San Diego, CA03-2008
Skills
- Care planning
- Individualized care plans
- Care plan development
- Medication oversight
- Patient documentation
- Medical records management
- Record compliance
- Safety protocols
- Client management
- Service coordination
- Holistic care approach
- Patient support strategies
- Effective communication
- Problem solving
- Time management
- Adaptability and flexibility
- HIPAA compliance
Certification
- American Red Cross BLS
Timeline
Service Administrator
Aware
10.2024 - 05.2026
End Of Life Doula
Self-employeed
01.2021 - 07.2024
Caregiver, Special Needs
A Brighter Avenue
08.2019 - 07.2024
CNA
Scripps Memorial Hospital La Jolla
01.2004 - 01.2009
Patient Care Technician
El Cajon Acute Care
03.2000 - 01.2004
Patient Care Technician
The Springs At Pacific Regent
01.1999 - 03.2000
CNA - Nursing
Kaplan University