Sarah Balla
Columbia Falls
Summary
Dynamic and customer-focused professional with extensive experience as a Cashier at Gunsight Saloon. Proven track record in enhancing customer loyalty through exceptional service and effective complaint resolution. Skilled in payment processing and maintaining accurate cash handling, demonstrating strong work ethic and integrity. Committed to fostering positive customer relationships.
Overview
5
5
years of professional experience
Work History
Catering Staff Member
The Salty Calf
10.2024 - 05.2025
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Trained new employees on POS system usage, cashier responsibilities, and store policies for smooth integration into the team environment.
- Ensured the accuracy of pricing information through regular price audits and updates on POS systems.
Cashier
Gunsight Saloon
08.2022 - 11.2024
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
A&W
05.2020 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Columbia Falls High Schl
Columbia Falls, MT05-2024
Skills
- Customer assistance
- Work ethic and integrity
- Empathy for animals
- Money handling
- Written and verbal communication
- Payment processing
- Refunds and exchanges
- POS system operations
- Telephone etiquette
- Marketing support
- Computer skills
- Marketing
Timeline
Catering Staff Member
The Salty Calf
10.2024 - 05.2025
Cashier
Gunsight Saloon
08.2022 - 11.2024
Cashier
A&W
05.2020 - 06.2022
High School Diploma -
Columbia Falls High Schl
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