Sarah Cummins
Great Falls
Summary
Enthusiastic retail sales associate excelling in customer service and teamwork. Committed to enhancing customer satisfaction through effective product education and organized store operations.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Fetch Dog Boutique
Great Falls, MT
01.2026 - Current
- Assisted customers in selecting products that meet their pets' needs.
- Maintained store cleanliness and organized merchandise displays to enhance shopping experience.
- Processed transactions accurately using POS system and handled cash management tasks.
- Educated customers about pet care products and services, fostering customer relationships.
- Adapted quickly to changing store demands and customer inquiries, ensuring satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases and, locate items.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Pool Attendant
Peak Health and Wellness Center
Great Falls, MT
08.2025 - 12.2025
- Monitored pool area to ensure safety and compliance with health regulations.
- Assisted patrons with pool usage, providing guidance on proper swimming techniques.
- Conducted regular water quality tests, maintaining appropriate chemical levels for safe swimming.
- Implemented routine cleaning procedures for pool decks and surrounding areas to enhance guest experience.
- Maintained accurate logs of daily activities and incidents to support operational efficiency.
- Educated guests on facility rules and emergency procedures to promote a safe environment.
- Adapted quickly to changing situations, ensuring smooth operations during peak hours.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Checked side duty list for opening and closing procedures.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
Retail Sales Associate
KaBOOM
Great Falls, MT
05.2025 - 08.2025
- Collaborated with team members to achieve daily sales targets and maintain inventory levels.
- Conducted product demonstrations to highlight features and benefits for potential buyers.
- Supported promotional events by setting up displays and engaging with visitors effectively.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
High School Diploma -
C.M Russell High School
Great Falls, MT05-2028
Skills
- Customer service
- Teamwork
- Problem-solving
- Time management
- Customer engagement
- Retail sales
- Reliability and punctuality
- Money handling
Timeline
Retail Sales Associate
Fetch Dog Boutique
01.2026 - Current
Pool Attendant
Peak Health and Wellness Center
08.2025 - 12.2025
Retail Sales Associate
KaBOOM
05.2025 - 08.2025
High School Diploma -
C.M Russell High School