JEREMY SCHMATZ
Missoula
Summary
Results-driven Account Executive with extensive experience in lead generation and customer issue resolution. Proven track record of enhancing business opportunities through effective marketing initiatives and strong communication. Expert in closing sales and managing customer complaints with professionalism. Committed to maximizing revenue and delivering exceptional customer service.
Overview
13
13
years of professional experience
Work History
Account Executive
Charter Communnications
Missoula
05.2022 - Current
- Guided customers through sales stages, ensuring alignment with their needs from initial advisory to final implementation.
- Developed targeted upselling strategies based on customer requirements, resulting in enhanced product offerings.
- Simplified complex information to align with customer needs and sales objectives.
- Generated business leads through B2B marketing trade shows and effective territory management.
- Provided accurate, on-the-spot quotes using mental math to meet customer budgets.
- Managed work schedule independently to maximize productivity.
- Monitored technology trends and market developments to tailor solutions, improving customer satisfaction and engagement.
- Leveraged advanced experience with systems for order tracking and successful delivery.
Sales Representative
High Road Edibles
Missoula
01.2021 - Current
- Expanded key customer connections, boosting sales figures significantly.
- Cultivated robust client relationships, enhancing loyalty and driving repeat sales.
- Assessed customer needs to recommend tailored offerings that increased profitability.
- Utilized comprehensive product knowledge to resolve customer inquiries and enhance satisfaction.
- Evaluated sales space capacity using system parameters to maintain optimal stock levels.
Consultant, Lab Director and Head of Sales
Family Farms
Florence
09.2019 - Current
- Presented product features and benefits to potential customers, enhancing understanding and engagement during sales meetings.
- Conducted market research to identify new sales opportunities and customer needs, informing strategic sales initiatives.
- Negotiated contracts with customers to secure profitable sales deals.
- Identified opportunities for cross-selling additional products and services, increasing revenue.
- Participated in training sessions to enhance product knowledge and improve sales techniques.
- Provided exceptional customer service by resolving inquiries and addressing issues promptly.
Consultant, Lab Director and Head of Sales
Montana Organic Hemp and Highlander Cattle
Moiese
06.2019 - Current
- Coordinated with stakeholders to increase community engagement and support initiatives.
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Analyzed customer requirements to improve service offerings.
- Analyzed consumer needs to tailor products and services for broader market appeal.
- Presented product features and benefits to potential customers effectively.
Owner, Dealer, Team Leader, Head Trainer and HR
The Kirby Co
Missoula
03.2013 - 06.2018
- Recognized as top dealer in state for five consecutive years via door-to-door sales.
- Supervised daily sales activities, guiding team to consistently achieve targets.
- Scheduled appointments via phone and in-person outreach to improve customer engagement.
- Hired and trained new employees on advanced sales techniques and skills development.
- Mentored new staff on company products and effective customer service strategies.
- Evaluated sales team performance, focusing on customer service and product knowledge.
- Facilitated ongoing corporate training to ensure compliance with company protocols.
- Oversaw retail storefront operations to ensure efficient daily functions.
Education
High School Diploma -
RONCALLI HIGH
Manitowoc, WI01-2004
Skills
- B2B sales
- Customer relationship management
- Lead development
- Sales forecasting
- Sales methodologies
- Contract negotiation
- Territory management
- Market research
- Goals and performance
- Team building
- Training and development
- Presentation skills
- Customer rapport
References
References available upon request
Timeline
Account Executive
Charter Communnications
05.2022 - Current
Sales Representative
High Road Edibles
01.2021 - Current
Consultant, Lab Director and Head of Sales
Family Farms
09.2019 - Current
Consultant, Lab Director and Head of Sales
Montana Organic Hemp and Highlander Cattle
06.2019 - Current
Owner, Dealer, Team Leader, Head Trainer and HR
The Kirby Co
03.2013 - 06.2018
High School Diploma -
RONCALLI HIGH