Sean Alexander
Billings
Summary
Accomplished sales professional with extensive experience in account management, client relations, and strategic sales initiatives across the automotive, industrial, and hospitality sectors. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving and exceeding sales targets. Proven track record of developing and implementing effective sales strategies, and fostering lasting relationships with key clients. Proficient in utilizing CRM systems to enhance sales efforts and customer service. Committed to leveraging negotiation and problem-solving skills to drive business growth and customer satisfaction.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Commercial Accounts Manager
Mighty Auto
Billings
03.2026 - Current
- Outside sales manager for service and maintenance line of auto parts with the Underriner Auto Group.
- Commercial account management for auto shops and dealerships within Mighty’s stocking programs.
- Business development and setup for outside whole sale accounts.
Commercial Account Manager
Advance Auto Parts
Billings
06.2024 - 07.2025
- Regional manager for eastern Montana -encompassing nine part stores and a distribution center providing guidance and support to all our commercial accounts in the automotive industries while achieving monthly sales targets for each of the many auto shops we serve across the state
- Developed and implemented effective sales strategies to increase parts revenue by previous year target comps
- Analyzed market trends and customer demands to identify new opportunities for parts sales growth
- Established strong relationships with key clients, resulting in increased repeat business and customer satisfaction
- Use multiple CRM systems to track customer interactions, resulting in improved communication and more targeted sales efforts
- Conducted regular performance evaluations of the parts sales team, identifying areas for improvement and providing training as needed
- Negotiated contracts with suppliers to ensure competitive pricing and timely delivery of parts inventory
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring high levels of satisfaction among clients
Accounts Manager
Northwest Instruments & Controls
Billings
02.2023 - 06.2024
- Regional manager for Montana, Wyoming, North Dakota, South Dakota, and Idaho
- I provided sales and service for controls, instrumentation, and analytical equipment used in industrial applications
- As an account manager at Northwest Instruments and Controls, I managed multiple projects for clients in the industrial sector
- I worked with the engineers, technicians, and plant managers to deliver customized solutions that met the clients' needs and expectations
- I enjoy collaborating with different teams and departments, and I strived to deliver high-quality results and customer satisfaction
- Advised senior management on best practices for improving profitability.
Community Sales Manager
Holiday Retirement
Billings
04.2013 - 02.2023
- Certified Senior Advisor-accredited CSA
- In charge of sales, marketing, and community outreach for all independent senior living locations in Montana
- Works with both local and national senior housing organizations to help facilitate the placement of seniors based on level of services needed
- Developed community outreach programs to enhance resident engagement and satisfaction.
- I was consistently the top performer in sales month after month with the largest independent living retirement company in the country
Project Manager
Mountain Plains Equity Group
Billings
04.2012 - 04.2013
- Used my expertise in the senior housing industry to conceive a plan for the development, financing, and management of senior housing facilities, with an emphasis on cost control and affordability
Vacation Service Coordinator/Concierge
Starwood Resorts
Vail
10.2010 - 04.2012
- I consistently was one of the top sales reps for their timeshare department
Bar Manager
Citron Bistro
Denver
09.2008 - 10.2010
- In charge of the day-to-day operations for the bar and its staff
Bar Manager/lead Bartender
Marriott
San Diego
09.2004 - 09.2008
- Opened brand new hotel and roof top bar called Altitude and ran lobby bar
- We consistently had $50,000 days just in alcohol sales
Resort Manager
Holland Lake Lodge
Condon
05.2003 - 09.2004
- Ran the bar and served in their 5 star restaurant as well as wedding coordinator for the owner
Resort Coordinator
Many Springs Flathead Lake Resort
Bigfork
06.2002 - 09.2003
- Helped build and maintain brand new family owned and operated resort
- Did everything from grounds to construction to service and concierge
Education
Associate's degree - Media Arts
The University of Montana
Missoula, MT05.2004
Skills
- Sales Management
- B2B/B2C/SaaS
- Property Management
- Hospitality Management
- Restaurant Management
- Account Management
- Project Management
- CRM Management
- Salesforce
- Microsoft Office
- Google Work Space
- Inside/Outside sales
- Regional/District/Area Sales
- Marketing/Public Relations
Certification
- Certified Senior Advisor, 04/01/15, Present, CSA is an accreditation given to trained and tested professionals in the many facets of senior housing, such as Home Care, Independent Living, Assisted Living, Long Term Care, CCRC's, Memory Care, Rehabs, and Nursing care. As well as a comprehensive knowledge of health insurance such as Medicare and Medicaid.
- Driver's License
- Real Estate License
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Sales skills, Proficient, 04/01/22
- Influencing and negotiating with customers, Proficient, 04/01/22
- Written communication, Proficient, 05/01/22
- Sales fit, Proficient, 05/01/22
- Customer focus & orientation, Proficient, 03/01/23
- Inside sales, Proficient, 05/01/24
Timeline
Commercial Accounts Manager
Mighty Auto
03.2026 - Current
Commercial Account Manager
Advance Auto Parts
06.2024 - 07.2025
Accounts Manager
Northwest Instruments & Controls
02.2023 - 06.2024
Community Sales Manager
Holiday Retirement
04.2013 - 02.2023
Project Manager
Mountain Plains Equity Group
04.2012 - 04.2013
Vacation Service Coordinator/Concierge
Starwood Resorts
10.2010 - 04.2012
Bar Manager
Citron Bistro
09.2008 - 10.2010
Bar Manager/lead Bartender
Marriott
09.2004 - 09.2008
Resort Manager
Holland Lake Lodge
05.2003 - 09.2004
Resort Coordinator
Many Springs Flathead Lake Resort
06.2002 - 09.2003
Associate's degree - Media Arts
The University of Montana