Shaik Abdul Hafeez

• Maintained human resources regulatory compliance with local, state and federal laws.
• Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
• Educated employees on company policy and kept employee handbook current.
• Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
• Liaised between multiple business divisions to improve communications.
• Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.

Purchased In-charge Responsibility

• Computed and created purchase orders in Software to monitor stock levels, verify purchase requisitions, and expedite customer orders.
• Maintained complete documentation and records of all purchasing activities.
• Maintained and reviewed computerized records of items purchased and costs associated with purchases.
• Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
• Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
• Researched suppliers based on availability, quality, selection and price.

• Arranged employee’s documentation for visa medical, ID and labor card
• Arranged induction for new employees
• Set-up and maintaining personal files.
• Managed purchasing, stocking and organizing inventory.
• Tracked expenses, processed invoices and completed other related accounting tasks.
• Maintained office equipment and placed orders for materials in short supply to manage office supply inventory.
• Calculated hours and submitted payroll to achieve timely distribution of funds for Petty Cash
• Documented all communication between relevant stakeholders such as vendors, departments and customers.
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
• Computerized office activities, maintained customer communications, and tracked records through delivery.
• Maintained personnel records and updated internal databases to support document management.

• Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
• Provided support for document controls and worked with contract documents.
• Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
• Monitored due dates and deadlines and worked to submit all documents on time or early.
• Liaised with project teams, vendors and third parties on documentation flow, handover and project close-out.
• Completed transmittal logs and stored in files for specified durations.
• Maintained office PCs, networks and mobile devices.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Set up PCs, projectors and microphones for use in video conferencing rooms.
• Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
• Established, repaired and optimized networks by installing wiring, cabling and devices.
• Monitored systems in operation and quickly troubleshot errors.
• Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
• Linked computers to network and peripheral equipment.
• Set up and maintained user accounts and client access.
• Explained technical information in clear terms to promote better understanding for non-technical users.

• Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
• Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
• Helped customers complete purchases, locate items, and join reward programs.
• Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
• Reconciled daily totals to maintain balanced and compliant ledgers.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Updated account information to maintain customer records.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Responded to customer requests for products, services, and company information.