Football, Boxing, Coaching
Shalom Pace
Banking
Qormi,Qormi
Summary
A dedicated and resourceful individual with a robust foundation in Accounts and Marketing, complemented by a keen understanding of Environmental Science and linguistic skills in Maltese and English. Adapt analytical thinking and problem-solving, with a strong commitment to continuous learning and personal development. I am currently studying A-Level Accounts and Marketing, which are helping me build a solid foundation in financial knowledge, business understanding, and analytical skills. I am highly motivated to combine my studies with practical work experience in order to develop both academically and professionally.
Overview
3
3
Languages
1
1
Certification
1
1
year of professional experience
Work History
Bank Teller
Bank Of Valletta
02.2026 - Current
- Processed cash deposits, withdrawals, and transfers with accuracy and adherence to bank procedures.
- Verified customer identities and documentation before completing account transactions.
- Balanced cash drawers and resolved discrepancies through careful end-of-day reconciliation.
- Assisted customers with routine banking inquiries, service requests, and transaction guidance.
- Promoted bank products and services during customer interactions, supporting branch sales goals.
- Operated teller systems to record transactions, update account details, and generate receipts.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensured seamless customer experience.
- Supported branch operations by organizing cash supplies, forms, and daily transaction records.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Provided customer records, account statements and copies of checks.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
Diploma - Financial Crime Prevention
AGRC
London10.2026
ESG Risk Management - Risk Management
ATCS
Mqabba, Malta10.2026
Skills
Marketing strategies
English proficiency
Advanced Accounts knowledge
Maltese language skills
Communication skills
Problem-solving ability
Organisational skills
Basic accounting principles
Attention to detail
Money handling
Deposit and withdrawal management
Patience and empathy
Customer relationship development
Listening and comprehension
Sales and Cross-selling
Decision-making
Transaction processing accuracy
Fraud detection
Signature verification
Problem-solving
Accomplishments
O'Level passes in Accounts, Business Studies, Maltese, English, Maths and Italian.
Certification
ECDL — Aug 2025: Achieved the ECDL Advanced Course of IT, in Spreadsheets, Documents, Data Protection, Presentation and Digital Marketing., School Leaving Certificate — Jun 2025: Completed the Scholastic Year of Secondary School.
Interests
Qualities
- Communication
- Teamwork
- Problem-solving
- Critical thinking
- Attention to detail
- Creativity
Personal Information
- Date of Birth: 2009-10-27
- Gender: Male
- Nationality: Maltese
Football
I am currently active in football as a player, where I developed strong teamwork, discipline, and communication skill. Through regular training and competitive matches, I learned the importance of cooperation, commitment, and supporting teammates to achieve common goals. Alongside playing football, I gained two years of coaching experience, assisting in training sessions, guiding players, and helping improve individual and team performance. This role strengthened my ability to communicate clearly, motivate others, and take responsibility. In addition, I served as team captain for three years, which allowed me to further develop leadership skills. As captain, I was responsible for leading by example, motivating the team, maintaining discipline, and acting as a link between the coach and players. This experience helped me become confident in decision-making, leadership, and teamwork.
Timeline
Bank Teller
Bank Of Valletta
02.2026 - Current
Diploma - Financial Crime Prevention
AGRC
ESG Risk Management - Risk Management
ATCS