Shania Brooks
Bozeman
Summary
Experienced professional with extensive background in volunteer placement and recruitment. Proven success in aligning volunteer roles with client needs. Skilled in training volunteers to enhance their skills and knowledge. Strong foundation in food service operations.
Overview
4
4
years of professional experience
Work History
Volunteer Manager
Montana State Concession
Bozeman
08.2025 - Current
- Coordinated volunteer recruitment and onboarding processes to enhance community engagement.
- Solicited feedback from staff and volunteers to improve existing programs.
- Resolved conflicts between staff members or between staff members and volunteers.
Server
Lee Johns Catering
Wauwatosa
04.2022 - 08.2025
- Provided excellent customer service by promptly taking food and drink orders.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Provided excellent customer service to ensure satisfaction.
Summer Camp Counselor/Dance Instructor
Wauwatosa Recreation Department
Wauwatosa
02.2022 - 06.2025
- Supervised daily activities and ensured safety of campers.
- Resolved conflicts between campers using effective communication strategies.
- Organized engaging recreational programs and activities for children.
- Communicated with other counselors to coordinate group activities.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Documented attendance and checked on late campers.
Education
High School Diploma -
Wauwatosa East High School
Wauwatosa, WI06-2025
Bachelor of Science - Organism Biology and Nutrition
Montana State University
Bozeman, MTSkills
- Team building
- Customer service
- Conflict resolution
- Volunteer coordination
- Program development
- Communication strategies
- Food serving
- Food tray assembly
- Food portioning control
Affiliations
- Reading
- Crocheting
- Sewing
Accomplishments
- National Honors Society
- High School Honors Society
Timeline
Volunteer Manager
Montana State Concession
08.2025 - Current
Server
Lee Johns Catering
04.2022 - 08.2025
Summer Camp Counselor/Dance Instructor
Wauwatosa Recreation Department
02.2022 - 06.2025
High School Diploma -
Wauwatosa East High School
Bachelor of Science - Organism Biology and Nutrition
Montana State University
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