Shawn Sanchez
Billings,MT
Summary
Dynamic Warehouse Lead Production at Capstone Logistics with proven supervisory experience and a strong focus on safety and efficiency. Expert in forklift operations and load planning, I enhanced operational productivity through effective training and workflow improvements. Committed to fostering a collaborative environment, I consistently met delivery schedules while maintaining high service standards. Maintained a fleet of drivers with load planning and customer service.
Overview
11
11
years of professional experience
Work History
Warehouse Lead Production
Capstone Logistics LLC.
06.2025 - Current
- Operated forklifts and pallet jacks to efficiently manage inventory movement.
- Supported loading and unloading of shipments to meet delivery schedules.
- Implemented safety protocols to minimize workplace hazards and ensure compliance.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
Concrete Laborer
Brey Industries Inc
08.2024 - 06.2025
- Operated hand and power tools for concrete placement and finishing.
- Mixed concrete according to specifications to ensure consistency and quality.
- Maintained cleanliness of worksite to promote safety and compliance with regulations.
- Installed rebar and molded expansion joints and edges for concrete projects.
Dispatch/Head of Operations
H.o.t. Express Logistics
12.2015 - 08.2024
- Coordinated daily dispatch operations to ensure timely delivery of services.
- Supervised team activities, fostering communication and collaboration among staff.
- Monitored performance metrics to identify areas for operational improvement.
- Implemented scheduling adjustments based on real-time demand fluctuations.
- Trained new employees on dispatch protocols and safety procedures.
- Resolved customer inquiries and issues efficiently, maintaining service quality standards.
- Assisted in optimizing routing processes to enhance delivery speed and accuracy.
- Enhanced communication between dispatchers and drivers for improved service delivery and customer satisfaction.
- Coordinated with maintenance teams to schedule routine vehicle inspections, ensuring optimal fleet performance and safety compliance.
- Managed a diverse team of dispatchers, fostering a collaborative work environment that supported high performance levels.
- Developed strong relationships with key stakeholders, including customers, vendors, and other organizational partners, to ensure smooth operations and a positive reputation in the marketplace.
- Responded to high volume of phone and email requests to provide logistics information.
- Scheduled deliveries and pickups according to customer needs.
Warehouse Manager
Best Loading Services Inc
06.2014 - 12.2015
- Implemented workflow improvements, enhancing overall operational productivity and reducing delays.
- Trained and mentored staff on safety protocols and equipment operation, fostering a culture of compliance.
- Manager of Lumper service and handling all new hires and lumper fees.
- Trained new employees for equipment certifications.
- Maintained all inbound scheduling appointments for warehouse.
Education
High School Diploma -
Billings Senior High School
Billings, MTSkills
- Supervisory experience
- Time management
- Customer service
- Forklift operations
- Warehouse safety
- Equipment operation
- Warehouse functions
- Warehouse operations
- Load planning
- Multitasking Abilities
- Truck loading and unloading
Timeline
Warehouse Lead Production
Capstone Logistics LLC.
06.2025 - Current
Concrete Laborer
Brey Industries Inc
08.2024 - 06.2025
Dispatch/Head of Operations
H.o.t. Express Logistics
12.2015 - 08.2024
Warehouse Manager
Best Loading Services Inc
06.2014 - 12.2015
High School Diploma -
Billings Senior High School