Shaylee Sharples
Hamilton
Summary
Customer Service and Operations professional with experience in retail, hospitality, and small-business management. Known for delivering excellent customer experiences, maintaining, organized and efficient environments, and managing day-to-day operations with readability and professionalism. Strong communicator with a positive attitude, and a track record of supporting business growth.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
Independant
03.2024 - 01.2025
- Managed check-ins and property preparation.
- Maintained high guest satisfaction through prompt responses and personalized service.
- Responsible for cleaning, restocking, and property upkeep.
- Resolved guest concerns quickly and professionally.
Assistant Manager
The Bitterroot Bonnie
04.2023 - 11.2023
- Managed in-store and online inventory to maintain accurate stock levels, and smooth operations.
- Delivered friendly, attentive customer service to support repeat business.
- Assisted with sales activities, and contributed to meeting revenue goals.
- Completed opening and closing procedures, including cash handling.
- Maintained a clean, organized, and welcoming store environment.
Ranch Hand
Three Fillies Ranch
01.2020 - 04.2023
- Online sales
- Social media management
- Responsible for the care of over 20 animals, ensuring safety and consistent routines.
- Delivered & cared for young animals requiring specialized attention.
- Worked with ranch owner to determine ranch needs.
- Supported ranch operations with strong organization and hands-on problem solving.
Education
High School Diploma -
Homeschooled
Sandy Valley, Nv05.2022
Emotional Intelligence
ChoiceCenter Leadership University
Las Vegas, NV06-2025
Skills
- Customer Service
- Hospitality
- Inventory management
- Problem solving
- Multitasking
- Sales support
- Organization
- Attention to detail
- Team Collaboration
Accomplishments
- Consistently earned high customer and guest satisfaction ratings.
- Recognized for reliability, strong work ethic, and a positive, team-oriented approach.
Timeline
Assistant Property Manager
Independant
03.2024 - 01.2025
Assistant Manager
The Bitterroot Bonnie
04.2023 - 11.2023
Ranch Hand
Three Fillies Ranch
01.2020 - 04.2023
High School Diploma -
Homeschooled
Emotional Intelligence
ChoiceCenter Leadership University