Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
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Shubham Sharma

Shubham Sharma

MALTA

Summary

Friendly Shop Assistant skilled in delivering exceptional customer service and maintaining well-organised store. Known for creating positive shopping experiences and boosting sales through attentive assistance and product knowledge. Always eager to help, ensuring customers leave satisfied and store operations run smoothly.

Overview

6
6
years of professional experience

Work History

Shop Assistants

UNIMAX APPARELS
Ludhiana
10.2022 - 08.2024
  • Establish store automation like digital record of customer feedback
  • Increased sales by 10%
  • Started recording and compering data on spreadsheets

Sales and customer service representative

ICICI Prudential Life Insurance Company Limited
Ludhiana, India
01.2021 - 09.2022
  • Manage over 50 customer calls per day
  • Manage over 10 customer face to face meetings
  • Established strong relationships with customers, enhancing brand loyalty.

Field Sales Executive

HDB Financial Services
Ludhiana
08.2018 - 01.2021
  • Build permanent customer relation with cold calls customer over call in COVID period
  • Meeting weekly target of 5 units (corporate accounts, credit cards)
  • Analyzed customer financial needs through detailed consultations, recommending appropriate banking solutions to meet objectives

Education

Bachelor of Commerce - Economics, Statistics

Punjab University
Chandigarh/ India

10+2: Commerce - Statistics, Mathematics

Punjab School Education Board
Mohali/ India

Skills

Inventory software

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Languages

English
Upper intermediate
Hindi
Fluent
Punjabi
Fluent

Software

Google Spreadsheets

Tally software

Timeline

Shop Assistants

UNIMAX APPARELS
10.2022 - 08.2024

Sales and customer service representative

ICICI Prudential Life Insurance Company Limited
01.2021 - 09.2022

Field Sales Executive

HDB Financial Services
08.2018 - 01.2021

Bachelor of Commerce - Economics, Statistics

Punjab University

10+2: Commerce - Statistics, Mathematics

Punjab School Education Board

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Shubham Sharma