Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Siena Thompson

Butte

Summary

Dedicated individual experienced in customer service and data management within hospitality and health sectors. Skilled in effective communication and team collaboration, contributing to seamless operations and exceptional guest experiences. Ready to leverage these strengths in a healthcare environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender

Fairmont Hot Springs Resort
Butte
06.2021 - Current
  • Provided excellent customer service to enhance guest satisfaction and experience.
  • Engaged with guests, building rapport to create a welcoming atmosphere.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Server

Fairmont Hot Springs Resort
Butte
08.2019 - Current
  • Provided excellent customer service during dining experiences.
  • Assisted in taking and processing customer orders efficiently.
  • Responded to customer inquiries and resolved issues promptly.
  • Provided excellent customer service to ensure satisfaction.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

COVID-19 Contact Tracer

Butte Silver Bow Health Department
Butte
08.2021 - 12.2021
  • Conducted interviews to gather COVID-19 exposure information from individuals.
  • Tracked and managed case data using health department software systems.
  • Educated individuals on quarantine and isolation guidelines for COVID-19.
  • Maintained confidentiality and compliance with health regulations throughout procedures.

Education

Bachelor of Science - Nursing

Montana Technological University
Butte, Montana
12-2025

High School Diploma - General Studies

Butte High School
Butte, Montana
06-2021

Skills

  • Patient care
  • Medical terminology
  • Health education
  • Data management
  • Effective communication
  • Customer service
  • Team collaboration
  • Time management
  • Problem solving
  • Clear and effective communication
  • Engaging personality
  • Patience and tolerance
  • Organizational growth

Certification

  • Basic Life Support- American Heart Association- Issued 2025
  • HIPAA Certification and Training

Accomplishments

  • Honor Roll Every Semester of College

Affiliations

Outside of work, I enjoy spending time with my family and pets, hiking, skiing, and lounging at the lake.

Timeline

COVID-19 Contact Tracer

Butte Silver Bow Health Department
08.2021 - 12.2021

Bartender

Fairmont Hot Springs Resort
06.2021 - Current

Server

Fairmont Hot Springs Resort
08.2019 - Current

Bachelor of Science - Nursing

Montana Technological University

High School Diploma - General Studies

Butte High School

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Siena Thompson