Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Fairmont Hot Springs Resort
08.2022 - Current
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Served high customer volumes during special events, nights, and weekends.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Kept bar stocked with liquors, juices and garnishes for drinks.
Cocktail Server
Slainte Butte America Pub
06.2022 - Current
Enhanced customer experience by efficiently taking and delivering drink orders.
Maintained a clean and organized bar area for optimal efficiency during busy shifts.
Managed cash transactions accurately, ensuring proper handling of payments and tips.
Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
Elevated customer satisfaction by promptly addressing any concerns or special requests.
Provided attentive service, regularly checking in on guests to ensure their needs were met.
Contributed to team success by assisting co-workers during high-volume periods as needed.
Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
Bartender
Montana Axe Bar And Throwing Company
08.2021 - 06.2022
Increased customer satisfaction by providing excellent service.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Family Babysitter
Stosich Family
11.2018 - 01.2022
Enhanced children''s well-being by providing a safe and nurturing environment.
Ensured timely completion of homework assignments by assisting with tasks and answering questions.
Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
Facilitated outdoor playtime to promote physical activity and overall health in the children being cared for.
Created an enjoyable atmosphere during babysitting sessions.
Communicated positively with children and guardians.
Prepared healthy, age-appropriate snacks and meals.
Receptionist/Office Assistant
Poore, Roth, And Robinson, P.C.
06.2018 - 09.2021
Enhanced guest satisfaction by efficiently managing front office operations and providing exceptional customer service.
Answered multi-line phone system to respond to inquiries and transfer calls to correct personnel.
Monitored office supplies by checking inventory and placing orders.
Greeted clients at front desk and engaged in pleasant conversations.
Handled payment processing and provided customers with receipts.
Directed clients to appropriate personnel to address concerns and answer account-related questions.
Sorted through mail and gave to appropriate secretary once everything was scanned.
Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
Followed instructions precisely related to tasks and errands for multiple individuals.
Education
Business And Information Technology, B.S. - Management of Information Systems
Montana Tech of The University of Montana
Butte, MT
05.2024
High School Diploma -
Butte High School
Butte, MT
05.2020
Skills
Responsible Alcohol Service
Cleaning
Guest Satisfaction
Cash Handling
Multi-line phone systems
Filing experience
Reliable and trustworthy
Organizational skills
Multitasking
Food and Beverage Management
Cash Register Operation
Clear and Effective Communication
Certification
Alcohol Certification
Timeline
Bartender
Fairmont Hot Springs Resort
08.2022 - Current
Cocktail Server
Slainte Butte America Pub
06.2022 - Current
Bartender
Montana Axe Bar And Throwing Company
08.2021 - 06.2022
Family Babysitter
Stosich Family
11.2018 - 01.2022
Receptionist/Office Assistant
Poore, Roth, And Robinson, P.C.
06.2018 - 09.2021
Business And Information Technology, B.S. - Management of Information Systems
Montana Tech of The University of Montana
High School Diploma -
Butte High School
Alcohol Certification
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