Skyler Old Chief
Billings
Summary
Dynamic and results-driven Store Opening Manager with exceptional people skills and a proven ability to lead teams in high-pressure environments. Adept at multitasking to ensure smooth operations and meet tight deadlines. Building strong connections with customers and team members is a hallmark of my approach, maintaining a positive and motivating presence. Dedicated role model thriving in fast-paced settings, consistently driving productivity and fostering a collaborative, high-performance culture.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Opening Shift Manager
McDonald's
06.2022 - Current
- Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments
- Prepared food items according to standardized recipes and procedures, ensuring quality and consistency
- Maintained cleanliness and organization of work area, adhering to health and safety regulations
- Managed high-volume drive-thru orders efficiently, minimizing wait times for customers
- Collaborated with team members to ensure smooth operations during peak hours
- Demonstrated strong communication skills by effectively communicating order details with kitchen staff
- Handled customer inquiries and complaints in a professional manner, resolving issues promptly
- Operated cash register system accurately, handling transactions with precision
- Assisted in training new crew members on company policies, procedures, and customer service standards
- Contributed to maintaining inventory levels by restocking supplies as needed throughout shifts
- Followed proper food handling procedures to maintain freshness and prevent contamination
- Worked collaboratively with colleagues to achieve daily sales targets and goals
- Adhered to all company policies regarding uniform appearance and personal hygiene standards
- Ensured compliance with all health codes and regulations during food preparation
- Maintained a clean dining area by regularly clearing tables, cleaning spills, and sanitizing surfaces
- Efficiently managed multiple tasks simultaneously in a fast-paced environment
- Received recognition for consistently providing excellent customer service
- Demonstrated flexibility by adapting quickly to changing priorities or unexpected situations
Slot Technician
Glacier Peaks Casino
01.2024 - 06.2024
- Performed routine maintenance and repairs on slot machines, ensuring optimal functionality and minimizing downtime
- Diagnosed and resolved technical issues with slot machines, including troubleshooting electrical systems, circuit boards, and mechanical components
- Conducted regular inspections of slot machines to identify potential problems or areas for improvement
- Collaborated with casino management to develop preventive maintenance schedules for all slot machines in the facility
- Implemented software updates and upgrades to enhance performance and security of slot machine systems
- Maintained accurate records of all service activities, including repairs performed, parts used, and time spent on each task
- Assisted in the installation of new slot machines, ensuring proper wiring connections and configuration settings
- Provided training to casino staff on basic troubleshooting techniques for minor issues with slot machines
- Closely monitored gaming floor activity to promptly respond to any reported malfunctions or customer complaints regarding the operation of slot machines
- Served as a point of contact for vendors regarding equipment repairs or replacement parts needed for the slot machine fleet
- Investigated incidents involving suspected tampering or fraud related to the operation of slot machines, working closely with security personnel as needed
- Leveraged knowledge of industry regulations and best practices when performing inspections on EGDs to ensure compliance with gaming commission standards
- Suggested improvements in workflow processes that resulted in increased efficiency in servicing and maintaining the entire fleet of EGDs within the casino premises
Education
High school diploma -
Browning High School
Browning, MT05.2023
Skills
- Team Management
- Leadership
- Customer Service
- Problem-Solving
- Time Management
- Inventory Management
- Sales Strategy
- Communication
- Organization
- Adaptability
- Technical Knowledge
- Fast Learner
Certification
Alcohol License, 10/01/24, 10/01/27
Timeline
Slot Technician
Glacier Peaks Casino
01.2024 - 06.2024
Opening Shift Manager
McDonald's
06.2022 - Current
High school diploma -
Browning High School
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