Snejana Bolbocean

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Completed point of sale opening and closing procedures.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

• Assisted in the selection of new salon products, ensuring high-quality offerings for clients'' needs.
• Implemented comprehensive safety protocols in compliance with state regulations, ensuring a safe and healthy environment for both clients and staff.
• Ensured all equipment was well-maintained and functioning properly through regular inspections and repairs as needed.
• Assisted clients in selecting appropriate services based on their individual needs, ensuring optimal satisfaction with results.
• Recruited talented professionals to join the salon team, creating a diverse group of skilled stylists and beauty experts.

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Maintained personnel records and updated internal databases to support document management.
• Established an organized filing system that streamlined document retrieval and reduced misplaced files.
• Implemented new email management strategy, reducing clutter and improving communication efficiency.
• Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
• Served as a liaison between departments, fostering open communication channels that improved overall organizational function.

• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Dealing with mails and confidential Documents

• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
• Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.