Snezhi Petkanova
Sales Assistant
Summary
My name is Snezhi and I am a 22 year old Bulgarian who's been living in Malta for the past 11 years. Living with my family, I started off working at a restaurant but then switched it for retail as I was more drawn to it. A little about me is that I'm personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Waitress
Tal-Kugini Restaurant
01.2022 - 06.2023
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Sales Assistant
Hudson
11.2022 - 12.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
College -
Junior College
MsidaAdditional Secondary Year -
Gem 16+
Gzira03.2020
Secondary School -
St. Clare's College
Pembroke07.2019
Skills
Communication
Problem Solving
Team Work & Collaboration
Professionalism
Customer service
Time management
Active listening
Processing payments
Strong multitasking
Opening and closing procedures
Timeline
Sales Assistant
Hudson
11.2022 - 12.2025
Waitress
Tal-Kugini Restaurant
01.2022 - 06.2023
College -
Junior College
Additional Secondary Year -
Gem 16+
Secondary School -
St. Clare's College
Details
- Address: Qawsalla street, Callalily court No:21, flat 1, MSD6011, Msida, Malta
- Date Of Birth: 2003-05-04
- Nationality: Bulgarian
- Gender: Female
- Civil Status: Single
Reading
In my free time I enjoy reading poetry but really almost anything grabs my interest.