Stacey J. Lyons
Bozeman
Summary
Results-driven leader focused on meeting client needs while achieving business objectives. Experienced in enhancing operational efficiency and ensuring compliance with regulatory standards. Skilled in providing individual and group therapy, developing treatment plans, and implementing crisis interventions. Proven ability to collaborate with healthcare professionals to deliver comprehensive support for clients in recovery.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Licensed Addictions Counselor
Cedar Creek Integrated Health
Bozeman
08.2023 - Current
- Provided individual and group counseling sessions for clients with substance use disorders.
- Developed personalized treatment plans based on client assessments and progress.
- Collaborated with multidisciplinary teams to ensure comprehensive client care and support.
- Maintained accurate documentation of client interactions and treatment progress records.
- Conducted intake assessments to evaluate client needs and eligibility for services.
- Advocated for clients' access to community resources and support services available.
Counselor
Alcohol & Drug Services of Gallatin County
Bozeman
01.2021 - 12.2023
- Conducted intake assessments to evaluate client histories and treatment requirements.
- Provided individual and group counseling sessions for clients.
- Utilized motivational interviewing techniques to encourage client engagement and facilitate behavior change.
- Utilized evidence-based therapeutic approaches, including Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT).
MSW Intern
Alcohol & Drug Services of Gallatin County
Bozeman
01.2021 - 12.2021
- Conducted client assessments to identify substance use and mental health needs.
- Assisted in developing personalized treatment plans for individuals in recovery.
- Maintained accurate documentation of client progress and interventions.
- Collaborated with multidisciplinary teams to coordinate client care services.
- Participated in case management meetings to discuss client status and needs.
- Attended meetings, training, conferences, and seminars to advance professional knowledge.
- Provided individual therapy and support under direction of experienced staff.
General Manager
Bloom/Kannakare Health Services, LLC
Bozeman
01.2018 - 12.2021
- Oversee day-to-day operations, according to established policies and procedures, of all departments, managing core managers (Production, Sales, Patient Services, Packaging, Inventory) and managing all strategies and tasks related to facilities, accounting, sales and marketing, and public relations.
- Financial responsibility for the P&L and responsible for successful strategy execution.
- Provide leadership to all departments throughout the facility.
- Ultimately responsible for employees’ strict adherence to laws and regulations concerning medical marijuana.
Clerical Front Office – Casual Call
Bozeman Health Urgent Care
Bozeman
01.2018 - 12.2019
- Responsible for patient registration
Clerical Supervisor
Bozeman Health Urgent Care
Bozeman
01.2016 - 12.2018
- Supervised clinic Clerical Front Office Staff, including: Staff scheduling, recruiting, hiring, orientation, development, and evaluation of department staff.
- Identified, analyzed and resolved clinic staff workflow issues.
- Assisted the Manager in preparing budgets and identifying appropriate quality improvement projects for the clinic.
Billing Specialist
Bozeman Health Urgent Care
Bozeman
01.2015 - 12.2016
- Prepared and submitted timely and accurate insurance claims to third party payers.
- Assisted in the implementation of payer of payer regulations and ensured compliance to the regulatory requirements.
- Verified payments and adjustments were appropriately applied to accounts based on government, contract or other regulations or agreements.
- Generated telephone calls or written correspondence to insurance carriers to follow up on unpaid claims.
- Audited accounts by verifying that reimbursement amounts were appropriate, coordinated refunds and adjustments, performed claim appeals or resubmissions, moved balances as appropriate and reviewed and resolved credit balances.
- Helped patients with questions regarding their bills in any way that was satisfactory to the patient.
Clerical Front Desk
Bozeman Urgent Care
Bozeman
01.2013 - 12.2015
- Acted as primary information source to all patients, visitors and staff members.
- Fostered a culture of excellent customer service.
- Greeted and processed patients including obtaining current insurance, guarantor, and demographic information, consents, required signatures and required forms.
- Collected and applied payments for service.
- Responsible for assembly, maintenance and organization of the medical record, distribution of faxes, reports, messages and inter-office mail.
- Answered phones, routing messages as appropriate.
- Responsible for good communication between the patient and the appropriate office staff on all levels.
Director of Operations
Greater Gallatin United Way
Bozeman
01.2011 - 12.2012
- Consulted closely with the CEO/President to provide strategic and organizational leadership.
- Utilized knowledge of areas ranging from program to finance to support organization in a number of functional areas, including accounting and finance, administration, human resources, information technology, development, marketing, program initiatives and office management.
- Developed, maintained and monitored all fundraising and accounting systems and procedures capturing all pledges, billings and receipts and for the recording of all revenue transactions recommended and implemented improvements to the systems according to best practices.
- Demonstrated leadership by promoting development of United Way Community Impact work through community engagement, resource investment; volunteer engagement, donor relations, agency relations, and public relations, assuring organization’s accountability to the community for stewardship of community resources.
Executive Director
Haven
Bozeman
01.2005 - 12.2011
- Displayed dedication and adaptability by holding various positions within organization culminating in appointment as Executive Director in 2008.
- Developed understanding of long term organizational needs through creation of strategic, marketing and fundraising plans.
- Demonstrated leadership skills in the design and implementation of a public relations campaign that resulted in a 46% increase in crisis line calls and a 25% increase in clients.
- Maintained the highest ethical standards for client confidentiality and financial management.
- Exhibited commitment to quality through grant requests that secured an additional 35% in state and federal funding over a recessionary period (2008 – 2010).
- Increased financial proficiency with oversight of accounting and financial reporting functions.
- Provided direct case management services to women, men and children whose lives were impacted by Domestic Violence.
- Coordinated volunteers and facilitated trainings both inside the organization and within the community.
Compliance Officer
The Network for Behavior Change
Coatesville
01.2001 - 12.2002
- Recognized as executive adviser on all state and industry regulatory changes.
- Exhibited proficiency in communicating the importance of staff compliance with policies and procedures through manual revisions and training.
- Demonstrated integrity in the accurate management of service contracts and financial reporting.
Medicaid Coordinator
Family and Children’s Services
Tulsa
01.1998 - 12.2001
- Maintained accurate client records in compliance with regulatory standards.
- Supported staff training on Medicaid policies and procedures as needed.
- Collaborated with other departments within the organization to ensure successful implementation of initiatives related to Medicaid benefits.
- Facilitated training sessions for staff on changes in Medicaid policies and procedures.
- Monitored compliance with federal and state laws governing Medicaid programs.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
Program Facilitator
Laureate Psychiatric Clinic and Hospital
Tulsa
01.1998 - 12.2001
- Facilitated group activities in a safe, supportive environment.
- Developed and implemented program curriculum for youth participants.
- Collaborated with other staff members to ensure successful program delivery.
- Maintained accurate records of program attendance and outcomes.
- Adapted teaching methods based on individual participant needs or abilities.
Education
Master of Social Work - Trauma Focus
University of Denver
Denver, Colorado08-2022
Bachelors of Arts - Major – Social Work
University of Pittsburgh
Pittsburgh, Pennsylvania01.1998
Skills
- Client assessment
- Treatment planning
- Group counseling
- Evidence-based therapy
- Regulatory compliance
- Case management
Community Service Highlights
- The Help Center, Inc., Board President, 2019 - 2024
- The Help Center, Inc., Treasurer, 2017 - 2019
- Greater Gallatin Homeless Action Committee, Voting Member, 2009 - 2012
- Project Homeless Connect, Participant, 2009 - 2010
Education And Credentialing
- University of Denver, Denver, CO, Master of Social Work – Trauma Focus, 05/01/21
- University of Pittsburgh, Pittsburgh, PA, Bachelors of Arts: Major – Social Work, graduated cum laude, 05/01/98
- Licensed Addiction Counselor, Montana, 2022
- Continuing Education, Bozeman, MT, Resiliency Training, 2018
- Supervisor Training, Bozeman, MT, 2017
- Montana State University, Maximizing the Leader Within: Seminar Participant, 2010
- Community Building Institute, Strategic Planning: Program Participant, 2009 - 2010
Certification
- Licensed Addiction Counselor (LAC) BBH-LAC-LIC-57706
- Social Work Licensure Candidate (SWLC). BBH-SWLC-LIC-64738
Timeline
Licensed Addictions Counselor
Cedar Creek Integrated Health
08.2023 - Current
Counselor
Alcohol & Drug Services of Gallatin County
01.2021 - 12.2023
MSW Intern
Alcohol & Drug Services of Gallatin County
01.2021 - 12.2021
General Manager
Bloom/Kannakare Health Services, LLC
01.2018 - 12.2021
Clerical Front Office – Casual Call
Bozeman Health Urgent Care
01.2018 - 12.2019
Clerical Supervisor
Bozeman Health Urgent Care
01.2016 - 12.2018
Billing Specialist
Bozeman Health Urgent Care
01.2015 - 12.2016
Clerical Front Desk
Bozeman Urgent Care
01.2013 - 12.2015
Director of Operations
Greater Gallatin United Way
01.2011 - 12.2012
Executive Director
Haven
01.2005 - 12.2011
Compliance Officer
The Network for Behavior Change
01.2001 - 12.2002
Medicaid Coordinator
Family and Children’s Services
01.1998 - 12.2001
Program Facilitator
Laureate Psychiatric Clinic and Hospital
01.1998 - 12.2001
Master of Social Work - Trauma Focus
University of Denver
Bachelors of Arts - Major – Social Work
University of Pittsburgh
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