Dedicated receptionist skilled in client communication, front desk management, and appointment scheduling. Committed to creating a welcoming atmosphere and ensuring efficient office operations.
Overview
13
13
years of professional experience
Work History
Receptionist
Avitus
Billings
07.2025 - Current
Greeted visitors and clients warmly upon arrival, creating a welcoming atmosphere for guests.
Managed incoming phone calls, directing them to appropriate staff members to facilitate effective communication.
Maintained cleanliness and organization of the reception area at all times.
Processed incoming and outgoing mail to ensure timely delivery and receipt, supporting efficient office operations.
Assisted the tax and payroll teams.
Receptionist/Bather
Paws and Reflect Pet Salon
Billings
02.2025 - 07.2025
Welcomed visitors and clients to create a friendly atmosphere at the office.
Scheduled appointments and maintained the office calendar efficiently.
Provided information to clients about services in a friendly manner.
Assisted groomers with bathing
Key holder; opened and closed.
Trained new staff on operational procedures and customer service standards to ensure consistent service quality.
Expeditor
Industrial Sales & Service
Billings
08.2024 - 02.2025
Confirmed order status and delivery schedules with suppliers to ensure timely fulfillment
Streamlined logistics and operational processes in collaboration with team members
Processed purchase orders while maintaining accurate system records for inventory management
Handled cash transactions accurately at point of sale.
Assisted with inventory and warehouse duties
Cashier Team Lead
Masterlube
Billings
02.2019 - 01.2025
Supervised daily operations and workflow of cashier team.
Trained new cashiers on customer service and register procedures.
Managed cash handling, ensuring accurate transactions and accountability.
Coordinated schedules to optimize staffing during peak hours.
Ensured store readiness and security during shifts.
Cross trained as a hood technician.
Created orders for needed inventory.
Warehouse Worker
Denny Menholt Chevrolet
Billings
01.2021 - 05.2023
Conducted regular inventory checks, ensuring stock accuracy to support timely order fulfillment.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe a safe work environment.
Organized products into designated categories, facilitating efficient loading and streamlined delivery processes.
Sales Associate
Shipton'S Branded With Quality
Billings
06.2017 - 02.2019
Guided customers in product selection, offering tailored recommendations to enhance shopping experience.
Organized merchandise and ensured cleanliness to create an inviting store environment.
Executed transactions accurately and swiftly using point-of-sale system, ensuring customer satisfaction.
Lead Cashier
PetSmart
Billings
09.2013 - 05.2015
Trained new cashiers on customer service and checkout processes, enhancing team readiness and customer satisfaction.
Managed daily cash registers and resolved discrepancies efficiently.
Monitored cashier performance, providing constructive feedback that contributed to skill development and service quality improvements.
Supervised cash handling procedures, ensuring compliance with company policies and safeguarding funds.