Summary
Overview
Work History
Education
Skills
Timeline
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Starla McKinney

Eureka

Summary

Dynamic professional with a proven track record at Quincy Columbia Basin Irrigation District, excelling in customer service and office administration. Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.

Overview

13
13
years of professional experience

Work History

Watermaster Clerk

Quincy Columbia Basin Irrigation District
07.2014 - 07.2025
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Streamlined document retrieval, meticulously filing documents both physically and electronically.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Utilized office management software to record and track customer information.
  • Edited and proofread documents for accuracy and completeness.

Front Desk Receptionist

Windsor
03.2012 - 09.2014
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Facilitated smooth communication between departments by accurately relaying messages and information.

Education

Associate of Arts - Clerical/Secretarial

Trinity Bible College
Ellendale, ND
05-1989

Dawson County High School
Glendive
05-1985

Skills

  • Customer service excellence
  • Office administration support
  • Database management skills
  • Administrative tasks
  • Records administration
  • Database administration
  • Basic accounting
  • Efficient data management
  • Billing and coding
  • Processing transactions
  • Clear and concise communication
  • Confidentiality
  • Strong attention to detail

Timeline

Watermaster Clerk

Quincy Columbia Basin Irrigation District
07.2014 - 07.2025

Front Desk Receptionist

Windsor
03.2012 - 09.2014

Associate of Arts - Clerical/Secretarial

Trinity Bible College

Dawson County High School

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Starla McKinney