Steffani Baldevia
Great Falls
Summary
Reliable BSN student enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
6
6
years of professional experience
1
1
Certification
Work History
On-Call Caregiver
BeeHive Homes
08.2023 - Current
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Senior Caregiver
The Springs Living
08.2022 - 05.2023
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs and tracked behaviors to keep healthcare supervisor well-informed.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Front Desk Receptionist
Holiday Inn Convention Center
06.2021 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Trained new team members on company procedures, customer service and issue resolution.
Taco Bell Service Member
Taco Bell
06.2018 - 08.2020
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Resolved customer complaints independently or with aid of supervisor.
- Operated and sanitized kitchen and food preparation equipment.
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Made change and issued receipts or tickets to customers for each transaction.
- Properly maintained and operated cash register and POS system to swiftly process payments.
- Operated cash register to record transactions accurately and efficiently.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Accurately handled cash register transactions while providing excellent customer service.
Education
Bachelor of Science - Nursing
Montana State University - Bozeman
Bozeman, MT05.2025
High School Diploma -
C.M Russell High School
Great Falls05.2021
Skills
- Attentive to People
- Responsible and Organized
- Compassionate and Empathetic
- Medical Terminology
- Clinical Skills
- Activities of Daily Living (ADLs) Assistance
- BLS Certification
- CNA License
- Montana State University Nursing Student
Certification
Basic Life Support Certification
Certified Nurse Aide License
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
On-Call Caregiver
BeeHive Homes
08.2023 - Current
Senior Caregiver
The Springs Living
08.2022 - 05.2023
Front Desk Receptionist
Holiday Inn Convention Center
06.2021 - 08.2022
Taco Bell Service Member
Taco Bell
06.2018 - 08.2020
Bachelor of Science - Nursing
Montana State University - Bozeman
High School Diploma -
C.M Russell High School
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