Experienced leader with strong focus on team collaboration and delivering results. Adept at managing operations, driving process improvements, and fostering positive work environment. Known for adaptability and reliability in meeting changing needs. Skilled in strategic planning, staff development, and performance management.
Overview
13
13
years of professional experience
Work History
Department Manager
McDonald's Restaurant
Missoula, MT
05.2016 - Current
Led team to enhance operational efficiency and service quality.
Streamlined inventory management processes to reduce waste and improve cost control.
Mentored staff on customer service excellence and food safety protocols.
Implemented training programs for new employees, fostering skill development and teamwork.
Ensured compliance with health regulations and company policies through regular audits and inspections.
Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Certified Nursing Assistant
Village Healthcare And Rehabilitation
Missoula, MT
04.2013 - 05.2016
Assisted patients with daily living activities, ensuring comfort and dignity.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness and safety in patient environments, adhering to infection control protocols.
Documented patient care accurately in electronic health records for continuity of care.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
High School Diploma -
Big Sky High School
Missoula, MT
Skills
Punctual and dependable
Reliable time management
Customer service
Team leadership
Problem-solving
Order management
Personnel training and development
Accomplishments
Achieved 10+ years through effectively working with one company