STEPHANIE TYLINSKI
Great Falls,MT
Summary
Professional with proven track record in loan servicing. Skilled in managing loan portfolios, ensuring regulatory compliance, and facilitating client communication. Strong focus on teamwork and delivering results. Adaptable to changing needs and reliable in high-pressure situations. Proficient in financial analysis, risk assessment, and utilizing loan servicing software.
Overview
21
21
years of professional experience
Work History
Loan Servicing Specialist II
Opportunity Bank of Montana
07.2023 - Current
- Maintain loan files and document all file maintenance
- Lead boarder and funder for mortgage and participation notes
- Assist as needed in monthly and quarterly investor required reports
- Manage loan servicing tasks, including payment processing and account maintenance.
- Resolve discrepancies in loan accounts through detailed investigation and analysis.
- Train new staff on loan servicing procedures and company policies to enhance team performance.
Mortgage Loan Processor II
Opportunity Bank of Montana
08.2020 - 07.2023
- Analyze customer income and credit reports for underwriter review
- Reserve and coordinate funds with community programs/partners
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Collaborated with underwriters to assess risk factors and recommend suitable loan products for applicants.
- Communicated effectively with clients, lenders, and real estate agents to resolve issues during processing stages.
Consumer Loan Officer
Opportunity Bank of Montana
05.2017 - 08.2020
- Structured and analyzed loan requests
- Assisted Commercial and Ag Lenders as needed
- Guided clients through loan processes, ensuring compliance with regulatory requirements.
- Monitored compliance with loan policies and appropriate regulations
- Collected past due and delinquent accounts
- Assisted customers in selecting appropriate loan products based on their financial needs and goals.
- Evaluated consumer credit applications to determine eligibility and risk factors.
Technical Support Help Desk Technician
AgWorks, LLC
09.2013 - 12.2014
- Diagnosed and troubleshot network connectivity problems to restore service quickly.
- Managed ticketing system to prioritize and track user requests efficiently.
- Assisted in training new team members on help desk procedures and systems.
Administrative Trust & Brokerage Assistant
Wells Fargo Investment Management & Trust
04.2006 - 09.2012
- Assisted financial advisors in preparing client portfolios and investment strategies.
- Managed daily transaction processing and reconciled discrepancies in client accounts.
- Coordinated compliance documentation and ensured adherence to regulatory requirements.
Loss Accounting Assistant
Farmers Crop Insurance Alliance
05.2005 - 02.2006
- Managed accounts payable and receivable processes, ensuring timely and accurate transactions.
- Assisted in budget preparation and monitoring, contributing to effective financial planning.
- Collaborated with auditors during annual reviews, facilitating smooth audit processes.
Agribusiness Underwriting Assistant
Big Sky Underwriters
08.2004 - 04.2005
- Assisted underwriters in evaluating insurance applications and assessing risk factors.
- Managed documentation for policy renewals, ensuring accuracy and compliance with regulatory standards.
- Coordinated communication between underwriting team and clients to clarify information requirements.
Education
Associate of Science - Accounting And Finance
The University of Montana
Missoula, MTSkills
- Strong analytical skills
- Payment processing
- Credit analysis
- Quality control measures
- Financial analysis
- Loan processing expertise
- Time management proficiency
- Teamwork and collaboration
- Customer service
- Multitasking
Timeline
Loan Servicing Specialist II
Opportunity Bank of Montana
07.2023 - Current
Mortgage Loan Processor II
Opportunity Bank of Montana
08.2020 - 07.2023
Consumer Loan Officer
Opportunity Bank of Montana
05.2017 - 08.2020
Technical Support Help Desk Technician
AgWorks, LLC
09.2013 - 12.2014
Administrative Trust & Brokerage Assistant
Wells Fargo Investment Management & Trust
04.2006 - 09.2012
Loss Accounting Assistant
Farmers Crop Insurance Alliance
05.2005 - 02.2006
Agribusiness Underwriting Assistant
Big Sky Underwriters
08.2004 - 04.2005
Associate of Science - Accounting And Finance
The University of Montana