Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
STEPHANIE RAE INOCENCIO GUSI

STEPHANIE RAE INOCENCIO GUSI

SECURUTY OFFICER
Gudja,11

Summary

Seeking for a career to apply my knowledge and skills in an oriented environment that gives equal career opportunity based on skills and performance.

Overview

17
17
years of professional experience
5
5
Certifications
5
5
Languages

Work History

SECURITY OFFICER - PART TIME

Kerber Security
08.2023 - 08.2023
  • 1. Maintain access control of an event.
  • 2. Observe all situation and report incidents within their area of responsibility.
  • 3. Detect the presence of unauthorized individuals.
  • 4. Monitor and Search guests to ensure that no weapon is carried into the venue.
  • 5. Ensuring the safety of attendees.
  • Monitored premises and ensured safety protocols were followed, contributing to a secure environment for all occupants.
  • Conducted regular patrols to identify and report security risks, enhancing overall safety measures within the facility.
  • Responded promptly to incidents and emergencies, maintaining order and minimizing disruptions during critical situations.
  • Collaborated with law enforcement during investigations, improving communication and response times to security threats.

Security Guard

SIGNAL8 SECURITY SERVICE
03.2024 - Current
  • Villa of UK Ambassador
  • St. John Co-Cathedral Museum
  • HOC AWAS Refugees Home HALFAR
  • Identita Malta
  • Fourth Business Center
  • Law Court
  • Notary to Goverment
  • Monitored premises to deter unauthorized access, ensuring safety and security for all personnel and visitors.
  • Conducted regular patrols to maintain a visible security presence, promptly addressing potential safety concerns.
  • Collaborated with law enforcement during incidents to facilitate effective responses and maintain public safety.
  • Reported security incidents in detail, contributing to incident analysis and improvements in safety protocols.
  • Monitored premises to prevent unauthorized access, ensuring the safety of personnel and property at all times.
  • Conducted regular patrols, identifying and reporting potential hazards to maintain a secure environment for all occupants.
  • Responded to alarms and emergency situations promptly, effectively coordinating with law enforcement and emergency services.
  • Maintained detailed incident reports and logs, ensuring compliance with security protocols and improving overall response efficiency.

HOUSEKEEPER

02.2023 - Current
  • 1. Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
  • 2. Makes beds and changes linens.
  • 3. Cleans and sanitizes bathrooms, showers, toilets, sinks, and countertops.
  • 4. Replenishes toiletries and towels
  • 5. Empties trash receptacles.
  • 6. Keep on top of the laundry, ironing and wardrobe management
  • 7. To ensure a home is kept organised, clean and tidy

Security Officer

Khiron Security Ltd.
10.2023 - 01.2024
  • 1. Securing the premises and personnel by staying on patrol
  • 2. Monitoring CCTV camera footage
  • 3. Guarding entry points
  • 4. Verifying Visitors
  • 5. Performing building inspections
  • 6. Response to emergencies as needed.
  • 7. Ensures the safety of employees and guests.
  • 8. Investigate unusual activities and incidents.
  • 9. Report any incidents.
  • 10. Communicate with guests sensitively and with care.

RECEPTIONIST

CELLULAR 501 WINE SHOP
01.2018 - 01.2022
  • 1. Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
  • 2. Receiving and sorting daily mail
  • 3. Handle Reservations
  • 4. Suggests and sells wine
  • 5. Conduct guided tours, as needed, answer questions and provide general tourist information
  • 6. Handle routine POS transactions, including operating cash register, processing returns, discounts, employee purchases, etc.
  • Coordinated office supplies and inventory, streamlining procurement processes to maintain operational efficiency.
  • Developed and implemented filing systems, improving document retrieval times and enhancing office productivity.
  • Trained new reception staff on operational procedures and customer service standards, fostering a collaborative team environment.
  • Assisted in organizing company events, contributing to team cohesion and promoting a positive workplace culture.

RECEPTIONIST

JOO SIAH BAK KOOT TEH
01.2014 - 01.2015
  • 1. Draw up client bookings for tables and ensure that tables are set before clients’ arrival
  • 2. Manage the front desk by receiving incoming calls, greeting and attending to customers
  • 3. Inform guests about the availability of tables and direct them to the tables
  • 4. Keep records of guests who visit the restaurant
  • 5. Assist customers with answers to queries, and proffer solutions to issues within your capacity
  • 6. Ensure that clients make payment for services before they exit the restaurant
  • 7. Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints
  • Managed multi-line phone system, directing calls efficiently to ensure prompt customer service and satisfaction.
  • Greeted and assisted visitors, creating a welcoming atmosphere while addressing inquiries and providing information.
  • Maintained accurate appointment scheduling, optimizing the use of time and resources for staff and clients.
  • Handled incoming and outgoing correspondence, ensuring timely communication and organization of essential documents.

RECEPTIONIST

CITY GARDEN GRAND HOTEL
01.2012 - 01.2014
  • 1. Greet all guests and assist them with check-in and check-out
  • 2. Maintain a positive attitude and friendly demeanor
  • 3. Respond to all guest questions and requests
  • 4. Answer and forward phone calls
  • 5. Manage guest bookings and reservations
  • 6. Keep a tidy and orderly workspace
  • 7. Assist with administrative and clerical tasks as needed

BRAND AMBASSADOR

PROCTER & GAMBLE
01.2009 - 01.2012
  • 1. Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.
  • 2. Building rapport with customers and vendors.
  • 3. Tracking customer preferences, metrics, and media campaigns.
  • 4. Post engaging content about our products/services
  • 5. Provide feedback to the Marketing and Product departments regarding customers’ preferences and market demands.
  • 6. Research, analyze and report on competitors’ marketing activities.
  • 7. Maintain a positive brand image all the time.

Education

PRIVATE GUARD LICENSE COURSE -

Khiron Security
Malta
09.2023

NURSING ASSISTANT -

Capstone College
MACAU, China
05-2022

Caregiving NC II -

Technical Education & Skills Development Authority
01-2021

BASIC ENGLISH COMMUNICATION AND SKILLS -

Capstone College
China
05-2022

HEALTH MANAGEMENT AND SOCIAL CARE - undefined

Capstone College
China

DIABETIC WELFARE , CARE AND PRACTICAL ASSESSMENTS - undefined

Capstone College
China

SECONDARY - undefined

San Francisco High School
Philippines

PRACTICAL NURSING - undefined

CENTER OF EXCELLENCE IN NURSING EDUCATION
Philippines
01.2007

PRIMARY - undefined

Looc Central Elementary School
Philippines
01.2001

Skills

Access control

Certification

AWARD IN COSTUMER CARE

Timeline

Security Guard

SIGNAL8 SECURITY SERVICE
03.2024 - Current

Security Officer

Khiron Security Ltd.
10.2023 - 01.2024

SECURITY OFFICER - PART TIME

Kerber Security
08.2023 - 08.2023

HOUSEKEEPER

02.2023 - Current

RECEPTIONIST

CELLULAR 501 WINE SHOP
01.2018 - 01.2022

RECEPTIONIST

JOO SIAH BAK KOOT TEH
01.2014 - 01.2015

RECEPTIONIST

CITY GARDEN GRAND HOTEL
01.2012 - 01.2014

BRAND AMBASSADOR

PROCTER & GAMBLE
01.2009 - 01.2012

HEALTH MANAGEMENT AND SOCIAL CARE - undefined

Capstone College

DIABETIC WELFARE , CARE AND PRACTICAL ASSESSMENTS - undefined

Capstone College

SECONDARY - undefined

San Francisco High School

PRACTICAL NURSING - undefined

CENTER OF EXCELLENCE IN NURSING EDUCATION

PRIMARY - undefined

Looc Central Elementary School

PRIVATE GUARD LICENSE COURSE -

Khiron Security

NURSING ASSISTANT -

Capstone College

Caregiving NC II -

Technical Education & Skills Development Authority

BASIC ENGLISH COMMUNICATION AND SKILLS -

Capstone College
STEPHANIE RAE INOCENCIO GUSISECURUTY OFFICER