STEPHANIE RAE INOCENCIO GUSI
SECURUTY OFFICER
Gudja,11
Summary
Seeking for a career to apply my knowledge and skills in an oriented environment that gives equal career opportunity based on skills and performance.
Overview
17
17
years of professional experience
5
5
Certifications
5
5
Languages
Work History
SECURITY OFFICER - PART TIME
Kerber Security
08.2023 - 08.2023
- 1. Maintain access control of an event.
- 2. Observe all situation and report incidents within their area of responsibility.
- 3. Detect the presence of unauthorized individuals.
- 4. Monitor and Search guests to ensure that no weapon is carried into the venue.
- 5. Ensuring the safety of attendees.
- Monitored premises and ensured safety protocols were followed, contributing to a secure environment for all occupants.
- Conducted regular patrols to identify and report security risks, enhancing overall safety measures within the facility.
- Responded promptly to incidents and emergencies, maintaining order and minimizing disruptions during critical situations.
- Collaborated with law enforcement during investigations, improving communication and response times to security threats.
Security Guard
SIGNAL8 SECURITY SERVICE
03.2024 - Current
- Villa of UK Ambassador
- St. John Co-Cathedral Museum
- HOC AWAS Refugees Home HALFAR
- Identita Malta
- Fourth Business Center
- Law Court
- Notary to Goverment
- Monitored premises to deter unauthorized access, ensuring safety and security for all personnel and visitors.
- Conducted regular patrols to maintain a visible security presence, promptly addressing potential safety concerns.
- Collaborated with law enforcement during incidents to facilitate effective responses and maintain public safety.
- Reported security incidents in detail, contributing to incident analysis and improvements in safety protocols.
- Monitored premises to prevent unauthorized access, ensuring the safety of personnel and property at all times.
- Conducted regular patrols, identifying and reporting potential hazards to maintain a secure environment for all occupants.
- Responded to alarms and emergency situations promptly, effectively coordinating with law enforcement and emergency services.
- Maintained detailed incident reports and logs, ensuring compliance with security protocols and improving overall response efficiency.
HOUSEKEEPER
02.2023 - Current
- 1. Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
- 2. Makes beds and changes linens.
- 3. Cleans and sanitizes bathrooms, showers, toilets, sinks, and countertops.
- 4. Replenishes toiletries and towels
- 5. Empties trash receptacles.
- 6. Keep on top of the laundry, ironing and wardrobe management
- 7. To ensure a home is kept organised, clean and tidy
Security Officer
Khiron Security Ltd.
10.2023 - 01.2024
- 1. Securing the premises and personnel by staying on patrol
- 2. Monitoring CCTV camera footage
- 3. Guarding entry points
- 4. Verifying Visitors
- 5. Performing building inspections
- 6. Response to emergencies as needed.
- 7. Ensures the safety of employees and guests.
- 8. Investigate unusual activities and incidents.
- 9. Report any incidents.
- 10. Communicate with guests sensitively and with care.
RECEPTIONIST
CELLULAR 501 WINE SHOP
01.2018 - 01.2022
- 1. Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- 2. Receiving and sorting daily mail
- 3. Handle Reservations
- 4. Suggests and sells wine
- 5. Conduct guided tours, as needed, answer questions and provide general tourist information
- 6. Handle routine POS transactions, including operating cash register, processing returns, discounts, employee purchases, etc.
- Coordinated office supplies and inventory, streamlining procurement processes to maintain operational efficiency.
- Developed and implemented filing systems, improving document retrieval times and enhancing office productivity.
- Trained new reception staff on operational procedures and customer service standards, fostering a collaborative team environment.
- Assisted in organizing company events, contributing to team cohesion and promoting a positive workplace culture.
RECEPTIONIST
JOO SIAH BAK KOOT TEH
01.2014 - 01.2015
- 1. Draw up client bookings for tables and ensure that tables are set before clients’ arrival
- 2. Manage the front desk by receiving incoming calls, greeting and attending to customers
- 3. Inform guests about the availability of tables and direct them to the tables
- 4. Keep records of guests who visit the restaurant
- 5. Assist customers with answers to queries, and proffer solutions to issues within your capacity
- 6. Ensure that clients make payment for services before they exit the restaurant
- 7. Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints
- Managed multi-line phone system, directing calls efficiently to ensure prompt customer service and satisfaction.
- Greeted and assisted visitors, creating a welcoming atmosphere while addressing inquiries and providing information.
- Maintained accurate appointment scheduling, optimizing the use of time and resources for staff and clients.
- Handled incoming and outgoing correspondence, ensuring timely communication and organization of essential documents.
RECEPTIONIST
CITY GARDEN GRAND HOTEL
01.2012 - 01.2014
- 1. Greet all guests and assist them with check-in and check-out
- 2. Maintain a positive attitude and friendly demeanor
- 3. Respond to all guest questions and requests
- 4. Answer and forward phone calls
- 5. Manage guest bookings and reservations
- 6. Keep a tidy and orderly workspace
- 7. Assist with administrative and clerical tasks as needed
BRAND AMBASSADOR
PROCTER & GAMBLE
01.2009 - 01.2012
- 1. Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.
- 2. Building rapport with customers and vendors.
- 3. Tracking customer preferences, metrics, and media campaigns.
- 4. Post engaging content about our products/services
- 5. Provide feedback to the Marketing and Product departments regarding customers’ preferences and market demands.
- 6. Research, analyze and report on competitors’ marketing activities.
- 7. Maintain a positive brand image all the time.
Education
PRIVATE GUARD LICENSE COURSE -
Khiron Security
Malta09.2023
NURSING ASSISTANT -
Capstone College
MACAU, China05-2022
Caregiving NC II -
Technical Education & Skills Development Authority
01-2021
BASIC ENGLISH COMMUNICATION AND SKILLS -
Capstone College
China05-2022
HEALTH MANAGEMENT AND SOCIAL CARE - undefined
Capstone College
ChinaDIABETIC WELFARE , CARE AND PRACTICAL ASSESSMENTS - undefined
Capstone College
ChinaSECONDARY - undefined
San Francisco High School
PhilippinesPRACTICAL NURSING - undefined
CENTER OF EXCELLENCE IN NURSING EDUCATION
Philippines01.2007
PRIMARY - undefined
Looc Central Elementary School
Philippines01.2001
Skills
Access control
Certification
AWARD IN COSTUMER CARE
Timeline
Security Guard
SIGNAL8 SECURITY SERVICE
03.2024 - Current
Security Officer
Khiron Security Ltd.
10.2023 - 01.2024
SECURITY OFFICER - PART TIME
Kerber Security
08.2023 - 08.2023
HOUSEKEEPER
02.2023 - Current
RECEPTIONIST
CELLULAR 501 WINE SHOP
01.2018 - 01.2022
RECEPTIONIST
JOO SIAH BAK KOOT TEH
01.2014 - 01.2015
RECEPTIONIST
CITY GARDEN GRAND HOTEL
01.2012 - 01.2014
BRAND AMBASSADOR
PROCTER & GAMBLE
01.2009 - 01.2012
HEALTH MANAGEMENT AND SOCIAL CARE - undefined
Capstone College
DIABETIC WELFARE , CARE AND PRACTICAL ASSESSMENTS - undefined
Capstone College
SECONDARY - undefined
San Francisco High School
PRACTICAL NURSING - undefined
CENTER OF EXCELLENCE IN NURSING EDUCATION
PRIMARY - undefined
Looc Central Elementary School
PRIVATE GUARD LICENSE COURSE -
Khiron Security
NURSING ASSISTANT -
Capstone College
Caregiving NC II -
Technical Education & Skills Development Authority
BASIC ENGLISH COMMUNICATION AND SKILLS -
Capstone College