Suzanne Hager

Assist with drafting board meeting minutes, agenda for monthly phone calls, legal documents, bylaws, articles of incorporation, and correspondence to clients; assist with taking incoming calls; file documents with the Missouri Public Service Commission and Missouri courts.

Proofread and cite checked orders and decisions drafted by commissioners and/or staff attorneys; drafted orders and correspondence for commissioners and issued to parties; maintained calendared events in a case management system for cases requiring action; prepared case files bi-annually for storage at the Secretary of State's records center; certified case records to state boards and commissions and to courts on appeal; assisted docketing clerk as needed.

Greeted visitors and provided them with assistance; answered incoming calls, took messages, and transferred calls to appropriate personnel; provided administrative support to trust officers, including drafting correspondence and copying documents when needed.

Verified accuracy of customer contact information; microfilmed documents and developed microfilm; assisted with the maintenance of lockboxes for other bank departments and private companies.