I'm an experienced supervisor who has spent years leading teams and keeping things running smoothly, most recently at Flying Giant Entertainment. Right now, I'm working full-time, but I’m looking for a part-time role where I can also pitch in. I’m great at talking to customers, solving problems on the fly, handling cash, and training staff to make sure every guest has a great experience.
Work History
Shift Supervisor
5 Years 7 Months
Flying Giant Entertainment | 03.2021 - Current
Supervised daily operations to achieve smooth.
Trained new staff on company policies and operation.
Resolved customer inquiries and complaints promptly.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Completed opening and closing duties.
Lead Host
1 Year 1 Month
Steve's Cafe | 02.2020 - 03.2021
Greeted and welcomed guests, creating a positive first impression.
Managed guest seating and waitlists.
Coordinated communication between kitchen and front staff.
Assistant Manager
11 Months
PLANET FITNESS | 03.2019 - 02.2020
Oversaw daily operations, scheduling shifts and assigning duties.
Managed daily operations of fitness center, ensuring smooth workflow and a great member experience.
Trained and supervised staff on customer service standards.
Oversaw the cleanliness and organization of gym equipment and facilities.
Sterile Processing Tech
1 Year
ST. PETER’S HEALTH | 03.2018 - 03.2019
Maintained sterile environments by adhering to strict safety protocols and guidelines, ensuring compliance with health regulations.
Operated steam sterilizers, washer-disinfects, ultrasonic cleaners, and dry heat ovens to ensure proper sterilization of medical instruments.
Distributed sterile and non-sterile supplies and medical equipment efficiently upon request or case cart requisition to support surgical operations.