Motivated professional with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively without supervision. Consistently meets organizational needs through organized practices and thrives under pressure. Known for analytical thinking and creativity in delivering impactful solutions in dynamic environments.
Overview
3
3
years of professional experience
Work History
Financial Services Representative
Mountain America Credit Union
Missoula
10.2024 - Current
Guided clients in selecting suitable financial products and services to meet their needs.
Processed loan applications, gathering necessary documentation for timely approvals.
Assisted members with account inquiries and transactions at Mountain America Credit Union.
Addressed and resolved member issues promptly, ensuring compliance with credit union policies.
Maintained accurate records of member interactions and transactions within the system.
Utilized software systems to manage account information and support daily operations effectively.
Worked with team members to improve service processes, contributing to a better member experience.
Executed trades and transactions with precision, ensuring compliance with market directives.
Sales Associate
Best Buy
Missoula
04.2024 - 11.2024
Engaged customers through effective communication to foster lasting relationships.
Demonstrated product features and functionalities to enhance customer experience.
Upsold additional items by aligning recommendations with customer interests and needs.
Provided knowledgeable recommendations on product selection, sizing, and styling.
Resolved customer inquiries and complaints promptly to ensure satisfaction.
Processed transactions accurately using point-of-sale system and managed cash handling.
Trained new associates on sales techniques, store policies, and cash register operation.
Restocked shelves to maintain sufficient inventory levels and support sales.
Sales Associate
American Eagle Outfitters, Inc
Twin Falls
05.2023 - 05.2024
Delivered exceptional customer service by assisting with product selection and offering recommendations.
Greeted customers, addressing inquiries and providing product advice.
Maintained thorough knowledge of merchandise, prices, and services for informed customer interactions.
Managed inventory levels to maintain organized stock on sales floor.
Restocked shelves to ensure inventory was consistently available.
Collaborated with team members to maintain high store presentation and cleanliness standards.
Arranged new merchandise with signage to promote sales and manage overstock effectively.
Executed daily recovery tasks to improve overall cleanliness and efficiency in sales areas.
Education
Commercial Music & Business
Southern Utah University
Cedar City, UT
Skills
Album critique
Music journalism
Content creation
Editing and proofreading
Music marketing
Effective communication
Storytelling
Creative thinking
Critical thinking
Problem solving
Attention to detail
Adaptability and flexibility
Languages
English
Native/ Bilingual
Affiliations
Independent Musician/Recording Artist - Missoula, MT (2024-Present)
Singer/Songwriter - Santa Clarita, CA, Twin Falls, ID, Missoula, MT (2021-Present)
Financial Services Representative at Chad Dreise Insurance & Financial Services Inc. (A Desjardins Insurance Agent)Financial Services Representative at Chad Dreise Insurance & Financial Services Inc. (A Desjardins Insurance Agent)