Talal Alarian
Operations Manager Easy School of Languges
Marsaskala
Summary
Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Operations Manager
IZI Easy School of Languges
Valletta
01.2023 - Current
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Established clear budgets and cost controls strategies to meet objectives.
- Led and managed administrative staff to maintain smooth daily operations.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Analysed financial data to track and achieve budget targets.
- Controlled resources by department or project and tracked use in class system
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Liaised with management to align daily operations with overarching priorities.
- Cultivated continuous improvement environment, routinely identifying and addressing training needs to drive staff development.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Worked constructively with sales team generating new business opportunities and supporting company growth.
- Supervised daily operations, acting as point of contact for any queries or obstacles.
- Monitored health and safety measures for guaranteed compliance.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Led overall direction, coordination and evaluation of department functions.
- Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
- Oversaw equipment availability and maintenance to guarantee optimal operations.
- Organised financial and operational data to help with yearly budgeting and planning.
- Led and coached team leaders to meet performance targets and deliver operational excellence.
- Streamlined processes to improve and optimise office operations.
- Developed organisational policies for administrative oversight and internal controls.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Processed payment runs with complete accuracy.
- Managed purchasing, sales, marketing and customer account operations efficiently
Marketing Executive
IZI Easy School of Languges
Valletta
02.2013 - Current
- build new networks of agents and Corporations.
- Explain the services Easy School has to offer in a credible manner in their native language.
- build trust and follow up any enquiries
- Accompany the School Directors for sales trips in North Africa, Golf countries and Turkey as local guide and interpreter.
- Supported front-line sales teams with well-coordinated administrative operations.
- Negotiated contracts with clients, influencers, and ambassadors, resulting in mutually favourable partnerships and increased growth.
- Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
- Used multi-source data to determine sales and delivery terms for products and services.
- Organised special sales at specific times to drive customer engagement and move high volumes of products.
- Optimised sales methods to best engage, acquire and retain customers.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Identified new customer segments and target audiences to expand reach.
- Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
- Analysed sales reports to identify trends and update strategies.
- Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
- Developed marketing plans to support department strategies.
Receptionist
JDJ Operations ( Sensi Hotel )
Marsaskala
02.2012 - 06.2012
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Oversaw office supply orders and replenished stock for staff use.
- Managed office calendar, set new appointments and assisted with arrangements.
Plasterer
Summit Finishers
Gharghur
08.2009 - 12.2011
- Delivered professional customer service and support to all clients in support of company mission.
- Chose most optimal tools and materials for each project.
- Planned and managed busy workload of projects and tasks with varying demands.
Media Executive
Ghryan Youth Association
Ghryan
02.2004 - 04.2005
- Worked with board of directors to establish objectives and decisively lead operations.
Education
Higher National Diploma - Business Administration
Elasmaa High Institute
Gheryian, Libya 10.2001 - 08.2003
Level 4 ( MQF ) - High Secondary School
Mohamed Tawfik Secondary School
Gheryain/Libya /1996 - 08.1999
Skills
Leadership skills
Logistics management
Contract review and recommendations
Client Relationship Management
Process Improvement
Department management
Operational support
Logistical planning
Customer relationship building
Marketing
Team building
Solutions development
Maintenance planning
Problem-solving
Timeline
Operations Manager
IZI Easy School of Languges
01.2023 - Current
Marketing Executive
IZI Easy School of Languges
02.2013 - Current
Receptionist
JDJ Operations ( Sensi Hotel )
02.2012 - 06.2012
Plasterer
Summit Finishers
08.2009 - 12.2011
Media Executive
Ghryan Youth Association
02.2004 - 04.2005
Higher National Diploma - Business Administration
Elasmaa High Institute
10.2001 - 08.2003
Level 4 ( MQF ) - High Secondary School
Mohamed Tawfik Secondary School
/1996 - 08.1999