Tami Reilly
Lewistown
Overview
31
31
years of professional experience
Work History
Accounting Manager
Fergus Federal Credit Union
Lewistown
11.2020 - Current
- Handled accounting operations such as updating journal entries, pursuing collections and reconciling accounts.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Supervised accounting tasks, which included accounts payable and receivable, general ledger management and expense reporting oversight.
- Managed payroll processing and changes for 20 employees.
Teller
Fergus Federal Credit Union
Lewistown
08.2007 - Current
- Maintained confidentiality of bank records and client information.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Adhered to financial services security and audit procedures.
- Trained employees on cash drawer operation.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Directed specific questions to appropriate branch personnel.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Delivered exceptional service to customers in person or over telephone.
- Built and maintained client relationships through quality, personalized interactions.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
- Assisted customers by phone and in person by answering banking questions and recommending solutions.
- Kept teller window areas clean, organized and fully stocked.
- Reconciled cash and checks against computer records at end of shift.
- Responded and assisted customers with account inquiries and updates.
- Balanced bank's vault of daily cash for withdrawals and deposits.
- Entered transactions into computer and issued customer receipts.
Store Clerk
Country Junction
Lewistown
08.2004 - 08.2007
- Interacted with over [Number] customers daily.
- Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
- Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
Teller
Western Security Bank
Missoula
04.1995 - 12.1997
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Directed specific questions to appropriate branch personnel.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Delivered exceptional service to customers in person or over telephone.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
- Reconciled cash and checks against computer records at end of shift.
Education
Business Management
Eastern Montana College Aka MSU-Billings
Billings, MTAdditional Information
- I am a hardworker and very reliable. I try and give the best customer service I can. I enjoy working with the public and take pride in everything I do.
Timeline
Accounting Manager
Fergus Federal Credit Union
11.2020 - Current
Teller
Fergus Federal Credit Union
08.2007 - Current
Store Clerk
Country Junction
08.2004 - 08.2007
Teller
Western Security Bank
04.1995 - 12.1997
Business Management
Eastern Montana College Aka MSU-Billings