Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
peer support specialist certificate/boiler operator certificate
Generic

Tammy Zagranis

Bozeman

Summary

Dedicated professional with extensive experience in maintaining workplace cleanliness and optimizing laundry room operations at Days Inn By Wyndham. Proven ability to enhance team productivity through effective collaboration and training. Skilled in color separation and laundry folding, ensuring high-quality service and customer satisfaction. Strong communicator committed to fostering a positive work environment.

Overview

11
11
years of professional experience

Work History

Laundry Attendant

Days Inn By Wyndham
Bozeman, MT
01.2026 - Current
  • Operated laundry machinery to wash, dry, and fold linens efficiently.
  • Maintained cleanliness and organization of laundry area to ensure safety standards.
  • Sorted and categorized laundry items for effective processing and care.
  • Assisted in inventory management by tracking supplies and reporting shortages.
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
  • Ensured consistent quality control by conducting regular inspections of cleaned linens for stains, damage, or wear.
  • Restocked supply inventories and notified supervisors of shortages for customer convenience.
  • Cleaned machine filters and lubricated equipment.
  • Used special fabric treatments, borax, and [Type] cleaner to remove stains.

Dish Washer in a Memory Care Facility

Spring Creek Memory Care
Bozeman ,MT
12.2025 - 01.2026

I was the full time dishwasher/server the most important part of the job for me was the interaction with the residents I strived and took pride in delivering the best dining room experience as I possibly can for the patients

  • Assisted in meal preparation and assembly for diverse dietary needs.
  • Maintained cleanliness and organization of kitchen and dining areas.
  • Followed safety and sanitation guidelines to ensure food quality.
  • Delivered meals to residents while adhering to scheduled service times.
  • Collaborated with dietary staff to address resident preferences and concerns.
  • Supported inventory management through monitoring stock levels of supplies.
  • Engaged with residents to enhance dining experience and satisfaction.
  • Adapted quickly to changes in menus or dietary restrictions as needed.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
  • Streamlined meal assembly processes for faster service without compromising quality or accuracy.
  • Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
  • Enhanced team morale by fostering collaborative work environment, leading to improved productivity.
  • Implemented feedback mechanisms for patients on meal quality, driving continuous improvement.
  • Maintained strict hygiene standards in kitchen, significantly reducing cross-contamination risks.
  • Ensured timely meal delivery to patients, enhancing their dining experience and satisfaction.
  • Supported kitchen in managing dietary emergencies, ensuring patient needs were met promptly and accurately.
  • Enhanced patient meal satisfaction by providing personalized meal options within dietary constraints.
  • Collaborated with healthcare professionals to update patient diets, aligning with treatment plans.
  • Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
  • Engaged with patients to receive direct feedback on meals, using insights to improve meal plans.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Observed diners to respond to additional requests and determine when meal completed.

Janitorial Lead

Bozeman School District
Bozeman, MT
03.2021 - 08.2023
  • Supervised daily cleaning operations to ensure high standards of cleanliness and safety.
  • Trained new team members on proper cleaning techniques and safety protocols.
  • Coordinated inventory management for cleaning supplies and equipment.
  • Conducted regular inspections to maintain compliance with cleanliness regulations.
  • Assisted in developing training materials for ongoing staff education and development.
  • Collaborated with management to identify areas for process improvement in janitorial services.
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Maintained a safe work environment through regular inspections and adherence to safety protocols.
  • Conducted regular safety meetings to reinforce compliance with OSHA regulations and company policies.
  • Contributed to a positive work environment through open communication channels among team members.
  • Promoted sustainability initiatives, implementing eco-friendly cleaning practices in daily operations.
  • Evaluated staff performance regularly, providing constructive feedback for continuous improvement.
  • Collaborated effectively with other departments, streamlining processes for seamless integration of services.
  • Established a proactive approach towards preventative maintenance, reducing the need for reactive measures.
  • Optimized scheduling processes, ensuring adequate staffing levels during peak times and reduced labor costs during slow periods.
  • Developed strong relationships with clients, fostering trust and open communication regarding their needs and expectations.
  • Implemented efficient waste disposal systems, contributing to a cleaner facility overall.
  • Facilitated successful project completion by coordinating tasks among team members.
  • Managed budgets effectively by monitoring expenses closely and identifying opportunities for cost savings.
  • Served as a reliable point of contact for clients'' concerns or issues related to janitorial services.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
  • Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
  • Conducted or assisted with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Monitored staff performance and provided feedback to drive productivity.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Established and enforced safety protocols and guidelines for staff.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.

Housekeeping Supervisor

Billings Clinic Hospital
Bozeman, MT
01.2015 - 07.2020
  • Supervised daily housekeeping operations, ensuring compliance with health and safety regulations.
  • Trained and mentored staff on best practices for cleaning and sanitation procedures.
  • Developed and implemented efficient cleaning schedules to optimize workflow and productivity.
  • Conducted regular inspections to maintain high standards of cleanliness throughout the facility.
  • Collaborated with nursing staff to address specific patient needs related to housekeeping services.
  • Managed inventory of cleaning supplies, ensuring availability and cost-effectiveness in procurement.
  • Resolved complaints promptly, enhancing patient satisfaction with housekeeping services.
  • Coordinated training programs for new hires, fostering a culture of excellence in service delivery.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Completed schedules, shift reports, and other business documentation.
  • Increased employee performance through effective supervision and training.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
  • Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Managed laundry sorting, washing, drying, and ironing.
  • Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
  • Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
  • Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
  • Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
  • Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
  • Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
  • Evaluated employee performance and developed improvement plans.
  • Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
  • Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.
  • Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.
  • Coordinated cross-departmental projects with other supervisors to enhance overall hotel operations and guest satisfaction.
  • Enhanced appearance of public areas, implementing detailed deep-cleaning schedule.
  • Conducted regular safety drills, ensuring all staff were prepared for emergency situations.
  • Developed comprehensive training manual for new hires, significantly reducing onboarding time.
  • Coordinated with maintenance department to ensure timely repairs and minimize guest inconvenience.
  • Improved efficiency, introducing digital task management system for tracking housekeeping duties.
  • Achieved high standards of hygiene in common areas and guest rooms, following up-to-date health and safety protocols.
  • Facilitated smooth operations during peak seasons, managing additional temporary staff effectively.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
  • THE BEST PART OF THIS POSITION WAS THE INTERACTION I HAD WITH THE RESIDENTS AND SERVING THE COMMUNITY.

Education

No Degree - LPN

Northern Essex Community College
Haverhill, MA
01-2000

Skills

  • Workplace cleanliness
  • Color separation
  • Laundry folding and storage
  • Laundry room operations

Accomplishments

  • Supervised team of 10 staff members.

Timeline

Laundry Attendant

Days Inn By Wyndham
01.2026 - Current

Dish Washer in a Memory Care Facility

Spring Creek Memory Care
12.2025 - 01.2026

Janitorial Lead

Bozeman School District
03.2021 - 08.2023

Housekeeping Supervisor

Billings Clinic Hospital
01.2015 - 07.2020

No Degree - LPN

Northern Essex Community College

peer support specialist certificate/boiler operator certificate

I just completed a peer support specioalist program to serve my peers in a recovery program i am interested to join ,I completed a boilers license class to become a day time custodian in a school .

Tammy Zagranis