Taylor Roina
Bozeman
Summary
Proven Sales Associate at Target and Sales Coordinator at Holiday Inn Express, adept in strategic planning and exceptional customer service. Excelled in upselling, achieving sales goals, and fostering customer relationships. Skilled in conflict resolution and problem-solving.
Overview
2
2
years of professional experience
Work History
Sales Associate
Target
01.2023 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Coordinator
Holiday Inn Express Hotel Suites
04.2024 - 12.2024
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Implemented systems and procedures to increase sales.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Education
Bachelor of Arts - Business Management
Montana State University
Bozeman, MT12-2023
Skills
- Upselling
- Store opening and closing
- Meeting deadlines
- Problem-solving skills
- Strategic planning
- Shipment processing
- Problem-solving
- Exceptional customer service
- Listening skills
- Conflict resolution
- Money handling
Timeline
Sales Coordinator
Holiday Inn Express Hotel Suites
04.2024 - 12.2024
Sales Associate
Target
01.2023 - Current
Bachelor of Arts - Business Management
Montana State University
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