Terence Sant
Store Manager
Qawra,32
Summary
Dynamic leader with proven expertise in customer service management and staff supervision honed at Pama Supermarket. Excelled in employee training and store merchandising, enhancing team development and problem-solving skills. Achieved smooth store operations through effective multitasking and organization. Licensed Forklifter, adept at maintaining positive client relationships and a safe, efficient workplace.
Overview
6
6
years of professional experience
Work History
Store Manager
Pama Supermarket
09.2020 - Current
- Assisted with hiring, training and mentoring new staff members.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Got License in Forklifter and a Lifter in general.
Supervisor
Pama Supermarket
09.2018 - Current
~ Took charge of beverages and promotion area.
~ Made sure everything is in order.
~ Orders were also made.
Education
Electrician, Plumbing And Building. -
ALP
Paola, Malta 04.2001 -
Skills
Customer Service Management
Employee Training
Store Merchandising
Team Development
Problem-Solving
Multitasking and Organization
Staff Supervision
Boxing
Started Boxing three years ago and never stopped since. It has made a huge inpact on my life for the better... for example I'm more disciplined , healthier and calmer. Got more serious as my results are great and I've been fighting for a bit over a year now, also a tittle defense is almost secured.
Timeline
Store Manager
Pama Supermarket
09.2020 - Current
Supervisor
Pama Supermarket
09.2018 - Current
Electrician, Plumbing And Building. -
ALP
04.2001 -
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