Teresa Danielson
Helena
Summary
Experienced nursing leader with 20+ years at St. Peter’s Health (SPH), advancing from LPN to Patient Care Supervisor. Skilled in float pool operations, staff supervision, and multi-unit patient care. Proven ability to lead teams, optimize staffing, and ensure compliance while delivering high-quality, patient-centered care.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Patient Care Supervisor – Float Pool
St. Peter’s Health (SPH)
06.2020 - Current
- Lead and supervise nursing staff across multiple units.
- Manage throughput, assignments, and daily operations.
- Foster teamwork and support interdisciplinary collaboration.
- Supervised patient care operations, ensuring compliance with healthcare regulations and standards.
- Coordinated staff schedules, optimizing resource allocation for improved patient care delivery.
- Served as an accessible resource for both patients and their families by addressing concerns, answering questions, and providing education around care plans when needed.
- Enhanced team morale by recognizing individual achievements regularly during staff meetings and through informal interactions.
- Communicated with healthcare providers to facilitate continuity of care.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Championed continuous improvement initiatives within the unit, fostering an environment where ideas were openly shared and evaluated for potential implementation.
- Provided ongoing support to staff members dealing with complex cases or challenging patient situations, fostering a sense of teamwork and collaborative problemsolving.
- Collaborated with management on strategic initiatives to enhance patient satisfaction and quality of care.
Administrative Manager – Nursing Administration
St. Peter’s Health (SPH)
02.2011 - 06.2020
- Directed nursing operations, staffing, and bed management
- Ensured compliance with hospital policies and regulatory standards.
- Provided leadership for staff engagement and performance.
- Coordinated administrative workflows, optimizing scheduling and resource allocation across departments.
- Developed training programs for new administrative staff, fostering skill development and integration.
- Mentored junior staff in best practices for administrative support within a healthcare setting.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Met department budgets by monitoring and reporting on office expenses.
- Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.
- Conducted regular performance reviews to identify areas for improvement and develop action plans for administrative staff.
- Fostered positive work environment, organizing team-building activities that improved interdepartmental communication.
- Improved employee satisfaction by developing and instituting comprehensive training program for new hires.
- Led administrative team in supporting department heads, ensuring smooth day-to-day operations.
- Created reports, presentations and other materials for executive staff.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Actively participate in the development and measuring of departmental goal on a monthly basis
Temporary Administrative Manager – Nursing Administration
St. Peter’s Health (SPH)
02.2010 - 01.2011
- Mentored junior staff on best practices in administrative procedures and patient service excellence.
- Fostered teamwork and support interdisciplinary collaboration.
- Directed nursing operations, staffing and bed management
- Ensured compliance with hospital policies and regulatory standards
- Provided leadership for staff engagement and performance
- Managed throughput, assignments, and daily operations
- Lead and supervised nursing staff across multiple units.
Registered Nurse – Float Pool
St. Peter’s Health (SPH)
01.2007 - 01.2011
- Delivered adaptable care in medical-surgical, oncology, pediatrics, and other areas.
- Supported patient safety and quality outcomes across hospital units.
- Assess and treat patients per care protocols
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on treatment plans, fostering understanding and engagement in care processes.
- Mentored new nursing staff, sharing knowledge of best practices in patient care delivery.
- Served as a resource for other nurses on the Float Pool, offering guidance on policies, procedures, and best practices.
- Mentored new nursing staff, sharing best practices for patient care and fostering a supportive team atmosphere.
Licensed Practical Nurse – Surg/Peds/Oncology
St. Peter’s Health (SPH)
01.2003 - 01.2007
- Provided direct patient care, assisted with procedures, and administered medications.
- Certified in IV Therapy (2003).
Skills
- Nursing Leadership & Supervision
- Float Pool & Multi-Unit Operations
- Scheduling & Staffing Management
- Interdisciplinary collaboration
- Adaptability and flexibility
- Employee supervision
- Staff management
Certification
- Registered Nurse (RN) – Active License
- Basic Life Support Certified
Professional Development
- Emergency Preparedness Committee: County wide table top disaster drill - Helena Valley Flood
Mass Casualty Exercise with the VA
HVA Exercise with the VA
- Education/IT Council
- The Complete Leader training with Andy Johnson
- Telesitter implimentation
Timeline
Patient Care Supervisor – Float Pool
St. Peter’s Health (SPH)
06.2020 - Current
Administrative Manager – Nursing Administration
St. Peter’s Health (SPH)
02.2011 - 06.2020
Temporary Administrative Manager – Nursing Administration
St. Peter’s Health (SPH)
02.2010 - 01.2011
Registered Nurse – Float Pool
St. Peter’s Health (SPH)
01.2007 - 01.2011
Licensed Practical Nurse – Surg/Peds/Oncology
St. Peter’s Health (SPH)
01.2003 - 01.2007
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