TESSA MERCIECA

Results-oriented and adaptable professional with a proven ability to proactively identify and solve complex problems. Possesses strong analytical and critical thinking skills, enabling comprehensive situational analysis and timely decision-making. Demonstrates a consistent work ethic and goal-driven approach, consistently exceeding expectations. Exceptional interpersonal and communication skills, with a commitment to active listening and understanding client/stakeholder needs. 2017 - Present Advanced Tourism Diploma MTA - Malta Tourism Authority, Malta Alternative Tourism / Managing our Eco‑Cultural Landscape for our environment & our tourism Industry / People Management / Sustainable Tourism / CPD & Self Learning / Leadership & Management / Trends, Creativity & Innovation in Tourism / Customer Management /e‑Business, e‑Tourism, e‑Hospitality and e‑Marketing // Assignment done on ʻInnovation for the Elderly in Tourismʼ available through MTA 89/100 – Distinction (3rd place Middle management / 10th place Higher management) – also won best 10 (ten) student with Middle management

Positive and engaging, with knack for connecting with people and understanding their needs. Possesses in-depth knowledge of candidate sourcing and screening techniques, along with proficiency in utilizing applicant tracking systems. Dedicated to matching right talent with right opportunities to drive organizational success.

• in March 2011) and also through several ʻrefresherʼ courses. I unfortunately had to stop doing this due to an injury, which is very unfortunate, but try to help with filing or organization of offices or equipment, whenever possible. Being a member of Civil Protection S.P.I.D.E.R team (voluntary) meant that i attended weekly training at the headquarters and also attended duties for events such as Notte Magica, Carnival, Fire‑Work Festival etc. We train for Fire rescue, and all types of search & rescue situations – simulations done on a regular basis through Civil Protection. This was always done on my free time but usually was on duty at least once a week if needed. I have also done 2 fire fighting courses (including several 1day courses at the hotel, as fire precaution training) Artistic skills & hobbies: performance arts‑theatre Pencil/Charcoal: portraits & nudes Photography: Street, abstract, architecture, portraits, environmental portraiture, macro, animal & bird photography Dancer ‑ ballet & modern Jazz | Piano for 6 years ‑ Distinction | Make‑up artist Outdoor sports: trekking, walking, sailing (not often enough), abseiling, skydiving and reading