Thulani Moyo
Bugibba,Malta
Summary
A highly motivated and results-driven Restaurant Manager with extensive experience in food and beverage operations, staff training, and customer service. Proven ability to manage multiple outlets, drive sales, and ensure HACCP compliance. Adept at menu innovation and cost control.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Ocean Basket Holdings
Bugibba, Malta
02.2023 - Current
- Effectively co-ordinated daily restaurant operations for multiple outlets.
- Increased performance by 16% in 12 weeks by implementing simple customer oriented feedback to enhance repeat business
- Sales, revenue and inventory management
- Supplier & service provider relations
- Staff training & skills development
- Personalised Customer service
- Setting up marketing campaigns
- Menu innovation seasonally to enhance customer expectations and fresh produce availability
- P&L report analysis on a daily, weekly and monthly basis
- Food cost control by minimizing over prepping and maintenance of stock levels based on business performance
Restaurant Manager
Ocean Basket Oman
Muscat, Oman
12.2017 - 01.2020
- In charge of food and beverage operations
- Purchasing and supplies management.
- Stock management
- Relations with suppliers
- Coaching & skills development
- HACCP compliance training
- Seasonal menu innovation
- In charge of overall outlet maintenance logs
Food and Beverage Controller
Dubai Parks and Resorts
Dubai, United Arab Emirates
08.2016 - 12.2017
- Food and beverage cost controlling
- Food and beverage park operations co-ordination
- Setting reaching sales targets
- Staff training on sales techniques
- Customer service training
- Cleanliness and hygiene
- Equipment management
- Outlet upkeep
- Food production
- Multiple outlets operations
Restaurant Skills Trainer
Ocean Basket Holdings
Johannesburg, South Africa
12.2012 - 07.2016
- Was responsible for new crew training.
- Restaurant FOH and BOH skills training and assessment
- Training material compilation.
- All rounder induction, coaching, assessment and qualifying
- Customer service training
- Product knowledge training
- Menu innovation
Education
CHANGE MANAGEMENT -
European Institute of leadership Management
11.2025
PROJECT MANAGEMENT -
Google
11.2025
HOTEL AND CATERING SUPERVISON -
Herentals College
11.2007
Skills
- Initiative
- Proactivity and team engagement
- Effective communication
- Customer service excellence
- Financial management
- IT
- Microsoft Excel
- Google (Google Drive, Google Docs, Google Slides, Google Sheets, Google Meets, Google Trends)
- Microsoft Office package: Microsoft Word, Excel, PowerPoint, Access
- Project Management
Certification
- Progressive
- Hotel and catering supervision
- Leadership & Change Management
- Skills Pass, Phase 1 & 2
- Project Management
Timeline
Restaurant Manager
Ocean Basket Holdings
02.2023 - Current
Restaurant Manager
Ocean Basket Oman
12.2017 - 01.2020
Food and Beverage Controller
Dubai Parks and Resorts
08.2016 - 12.2017
Restaurant Skills Trainer
Ocean Basket Holdings
12.2012 - 07.2016
CHANGE MANAGEMENT -
European Institute of leadership Management
PROJECT MANAGEMENT -
Google
HOTEL AND CATERING SUPERVISON -
Herentals College