Tia LaMere
Butte,MT
Overview
13
13
years of professional experience
Work History
Service Clerk
Old Dominion Freight
09.2020 - Current
- Assisted customers with inquiries and provided product information.
- Coordinated freight logistics to optimize shipping routes and reduce delays.
- Managed documentation for shipments, ensuring compliance with regulatory requirements.
- Coordinated resolution of overages, shortages, and damages in shipments to ensure inventory accuracy.
- Identified revenue and sales goals and presented to sales team.
- Increased corporate sales revenue by developing and implementing strategic sales plans.
- Developed and delivered training programs to enhance employee skills and knowledge.
Pharmacy Technician
Three Bears Pharmacy
09.2017 - 09.2020
- Managed prescription dispensing processes, ensuring accuracy and compliance with pharmacy regulations.
- Trained new technicians on operational procedures and safety protocols, enhancing team effectiveness.
- Implemented inventory management strategies, optimizing stock levels and reducing waste.
- Conducted medication reviews to identify potential interactions and improve patient safety outcomes.
Waitress
Hanging 5 Restaurant
02.2013 - 09.2017
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks during peak hours.
- Collaborated with kitchen staff to facilitate timely meal preparation and service.
- Trained new team members on menu offerings and service protocols.
Education
High School Diploma -
Butte High School
Butte, MT2016
Skills
- Cash handling expertise
- Complaint handling
- Product and service sales
- Administrative support
- Upselling strategies
- Customer satisfaction
- Relationship building
- Database entry
Timeline
Service Clerk
Old Dominion Freight
09.2020 - Current
Pharmacy Technician
Three Bears Pharmacy
09.2017 - 09.2020
Waitress
Hanging 5 Restaurant
02.2013 - 09.2017
High School Diploma -
Butte High School