Tiana Korang
Deer Lodge
Summary
Dynamic Marketing Manager with a proven track record at Cell Block Tavern, excelling in brand promotion and strategic planning. Enhanced audience engagement through innovative campaigns and effective social media management. Skilled in staff management and fostering customer relationships, driving significant growth in brand visibility and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Marketing Manager
Cell Block Tavern
02.2024 - Current
- Developed and executed integrated marketing campaigns to enhance brand visibility and engagement.
- Managed social media platforms, increasing audience reach through targeted content strategies.
- Managed social media accounts for optimal audience engagement and increased online presence.
Club Manager
Deer Park Golf Club
08.2024 - 11.2025
- Managed daily operations to ensure exceptional member experiences and satisfaction.
- Coordinated staff schedules to maintain optimal coverage and service levels.
- Oversaw event planning and execution, ensuring seamless operations during tournaments and functions.
- Fostered positive relationships with members, addressing concerns promptly and effectively.
- Conducted regular inspections of facilities to uphold safety standards and operational excellence.
- Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
- Cultivated positive relationships with local businesses to create mutually beneficial opportunities for collaboration.
- Increased revenue through strategic pricing structures, upselling initiatives, and improved member retention rates.
- Fostered a supportive work environment that encouraged teamwork, open communication, and shared responsibility among staff members.
- Expanded club offerings to attract diverse clientele with new activities, classes, and events catering to various interests.
- Scheduled staff shifts to meet business demands and coordinate adequate coverage.
- Maintained accurate records, reporting systems, and financial documentation to ensure transparency and smooth business operations.
- Recruited, hired, and trained to develop high-performing staff.
- Planned, organized, and coordinated special events and celebrations.
Dental Assistant
Anaconda Dental Works
03.2021 - 03.2024
- Assisted in patient management, ensuring comfort and safety during procedures.
- Prepared treatment rooms and sterilized instruments to maintain compliance with health regulations.
- Supported dentists during examinations and treatments by providing necessary tools and materials.
- Educated patients on post-operative care and oral hygiene practices for improved health outcomes.
- Managed appointment scheduling and maintained accurate dental records for efficient operations.
- Developed training materials for new dental assistants to streamline onboarding processes.
- Implemented inventory tracking system for dental supplies, reducing waste and costs effectively.
Bartender/Server
7 Gables
06.2021 - 01.2023
- Provided exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Handled cash transactions accurately and processed payments efficiently.
- Assisted in training new hires, fostering a team-oriented atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bartender
Donivan's
02.2017 - 05.2021
- Developed and crafted specialty cocktails to enhance customer experience.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Trained and mentored junior bartenders on beverage preparation and customer service techniques.
- Implemented efficient workflow processes to improve service speed during peak hours.
- Monitored compliance with health and safety regulations in bar operations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
High School Diploma -
Powell County High School
Deer Lodge, MT05-2014
Skills
- Staff management
- Customer relationship management (CRM)
- Brand promotion
- Strategic planning
- Creative direction
Certification
Dental Radiology Certification
Timeline
Club Manager
Deer Park Golf Club
08.2024 - 11.2025
Marketing Manager
Cell Block Tavern
02.2024 - Current
Bartender/Server
7 Gables
06.2021 - 01.2023
Dental Assistant
Anaconda Dental Works
03.2021 - 03.2024
Bartender
Donivan's
02.2017 - 05.2021
High School Diploma -
Powell County High School