Trent Kirschenmann
Laurel
Summary
Experienced Returns Supervisor with background managing return operations in fast-paced environments. Strong understanding of warehouse logistics, inventory management, and customer service principles. Skilled in leading teams to meet performance objectives while maintaining high levels of accuracy and efficiency. Significant impact on improving return processing times and streamlining procedures at previous positions.
Overview
18
18
years of professional experience
2005
2005
years of post-secondary education
Work History
Returns Supervisor
Oreily's Auto Parts
Billings
01.2019 - Current
- Trained team members on best practices for handling returns.
- Managed returns process for defective and unsold merchandise efficiently.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Directed and supervised staff performance.
- Leveraged equipment to unload, move and store returned items in designated areas.
- Identified critical distribution issues and reported to team leader or supervisor.
- Rotated through various departments to meet demands of business.
- Coordinated with warehouse staff to ensure timely processing of returned items.
Quality Assurance Material Handler
Oreily's Auto Parts
Billings
10.2007 - 01.2019
- Operated forklifts to move materials safely within the warehouse.
- Loaded and unloaded shipments, ensuring proper handling of goods.
- Maintained inventory accuracy through regular cycle counts and inspections.
- Organized warehouse space to optimize material storage and accessibility.
- Followed safety protocols to minimize accidents and maintain a safe workspace.
- Assisted in training new staff on material handling procedures and safety standards.
- Investigated discrepancies between inventory records and actual stock on hand.
- Operated forklifts, pallet jacks, and other material handling equipment.
Education
Laurel High School
Laurel, MTSkills
- Returns management
- Inventory control
- Problem solving
- Process optimization
- Team training
- Quality assurance
- Warehouse operations
- Staff supervision
- Shipping and receiving
- Workplace safety
- Attention to detail
References
References available upon request.
Timeline
Returns Supervisor
Oreily's Auto Parts
01.2019 - Current
Quality Assurance Material Handler
Oreily's Auto Parts
10.2007 - 01.2019
Laurel High School