Trent Koch
Great Falls
Summary
Dynamic sales manager with a strong work ethic and proven leadership at McDonald's, driving team performance to exceed sales targets. Skilled in training and problem-solving, I foster a collaborative environment while ensuring compliance with safety standards. Recognized for optimizing inventory management and enhancing customer engagement through innovative promotional strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dishwasher
Meadowlark Country Club
Great Falls, MT
04.2025 - Current
- Operated commercial dishwashing equipment to maintain cleanliness and sanitation standards.
- Sorted and organized dishes, utensils, and glassware for efficient workflow during peak hours.
- Assisted kitchen staff by ensuring timely availability of clean cookware and serving items.
- Maintained cleanliness of work area, adhering to health and safety regulations consistently.
- Collaborated with team members to streamline dishwashing processes and reduce wait times.
- Monitored dishwashing supplies, communicating needs to management for inventory replenishment.
Sales Manager
McDonald's (Himco)
Great Falls, MT
05.2020 - 10.2023
- Led team to achieve sales targets through effective training and coaching programs.
- Developed and implemented promotional strategies that enhanced customer engagement and increased foot traffic.
- Analyzed sales data to identify trends, optimizing inventory management for improved product availability.
- Fostered a positive work environment by promoting teamwork and motivating staff to exceed performance goals.
- Monitored compliance with health and safety regulations, ensuring a safe environment for customers and staff alike.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Took charge of food safety, equipment, and inventory to ensure safety standards.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
Sales Associate
Subaru of America, Inc (Great Falls Subaru)
Great Falls, MT
09.2022 - 02.2023
- Assisted customers in selecting vehicles that best fit their needs and preferences.
- Provided detailed product knowledge and demonstrations to enhance customer experience.
- Collaborated with team members to maintain an organized and visually appealing showroom.
- Processed sales transactions efficiently, ensuring accuracy in pricing and documentation.
- Developed strong relationships with clients to encourage repeat business and referrals.
- Conducted follow-up communications with customers post-sale to ensure satisfaction and address concerns.
- Participated in training programs to improve sales techniques and product knowledge continuously.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
CMR
Great FallsSkills
- Multi-tasking
- Multi-tasking
- Multi-tasking
- Multi-tasking
- Multi-tasking
- Multi-tasking
- Multi-tasking
- Multi-tasking
- Multi-tasking
- Multi-tasking
- Multi-tasking
- Multi-tasking
- Multi-tasking
- Multi-tasking
Certification
ServSafe certification-2022
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Dishwasher
Meadowlark Country Club
04.2025 - Current
Sales Associate
Subaru of America, Inc (Great Falls Subaru)
09.2022 - 02.2023
Sales Manager
McDonald's (Himco)
05.2020 - 10.2023
High School Diploma -
CMR