Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Trent McMaster

Trent McMaster

Helena

Summary

Experienced with customer service and communication, ensuring members needs are met promptly. Utilizes problem-solving skills to address and resolve inquiries effectively. Knowledge of banking operations and systems. And maintaining positive client experience through attention to detail, organization and consistent quality.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Member Services Representative/Teller

High Peaks Federal Credit Union
08.2023 - 07.2024
  • I worked as a member services representative and a teller at a federal credit union.
  • Assisted members with account inquiries and transactions, ensuring prompt and accurate service.
  • Provided support in resolving member issues, enhancing overall customer satisfaction.
  • Monitored member loans and loan documentations.

Assistant Manager/Shop Staff

Frontier Anglers
08.2024 - 10.2025
  • I enjoy the outdoors, so I jumped all over this position once it was offered to me.
  • Assisted in training new staff on operational procedures and customer service techniques.
  • Coordinated inventory management to ensure stock availability and minimize shortages.
  • Managed trip bookings and booking documentation.


Website Designer

Self Employed
  • Designed user-friendly website layouts to enhance visitor engagement and navigation.
  • Collaborated with clients to gather requirements and translate them into functional designs.
  • Utilized website development software to create visually appealing graphics and assets for web projects.
  • Conducted usability testing to identify areas for improvement in website performance and user experience.


Website Design Portfolio:

www.dillondisposal.com

www.frontieranglers.com

bigskyfly.wordpress.com


Sales Associate

Rocky Mountain Supply
12.2022 - 08.2023
  • I worked in the outdoor sporting goods section, where I sold firearms and hunting licenses to customers.
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained knowledge of product features and benefits to provide informed recommendations.
  • Processed gun sales accurately using ATF documents and softwares, ensuring efficient and legal transactions.

Education

High School diploma -

Jefferson High School
Boulder, MT
01-2022

BBA - Business Administration

University of Montana Western
Dillon, MT
12-2025

Relevant Certifications -

Online

Skills

  • Customer Service/People Skills
  • Inventory Management
  • Documentation Organization
  • Transaction processing
  • Problem Solving
  • Microsoft Excel
  • Spreadsheets
  • Math

Certification

  • Microsoft Office Certifications (Excel, Access, Word, OneNote)
  • HTML Essential Code Training
  • Website Design Certifications: Wix, Wordpress, SquareSpace
  • Harvard Business AI Training Course

Timeline

Assistant Manager/Shop Staff

Frontier Anglers
08.2024 - 10.2025

Member Services Representative/Teller

High Peaks Federal Credit Union
08.2023 - 07.2024

Sales Associate

Rocky Mountain Supply
12.2022 - 08.2023

Website Designer

Self Employed

High School diploma -

Jefferson High School

BBA - Business Administration

University of Montana Western

Relevant Certifications -

Online
Trent McMaster