Troika Zammit
Office Admin
Swieqi,57
Overview
15
15
years of professional experience
7
7
Certifications
Work History
Admin Officer
InterConnect Malta Ltd
11.2021 - Current
- Handled office administration tasks.
- Handled office administration and logistics.
- Performed data administration duties for databases.
- Performed general office administration and management functions.
- Provided clerical support to members of administration.
- Supervised and managed daily scheduling, tasking, and administration.
- Completed paperwork for monthly reports concerning enrollment and sick leave.
- Performed RFQ for office purchase's.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Oversaw professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Kept detailed track of office equipment inventory and schedules.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Facilitated transportation to and from appointments.
- Maintained office supplies and organization of office.
Secretariat Officer
Ministry Of Energy, Enterprise And Sustainable Dev
11.2020 - 11.2021
- Handled office administration and logistics.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Drafted and distributed invoices for outstanding payments.
- Created, prepared, and delivered reports to various departments.
- Maintained office supplies and organization of office.
Personal Assistant
Office Of Mep - Miriam Dalli
08.2014 - 10.2020
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Developed relationships with key stakeholders, fostering trust and rapport within the network of contacts.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Managed complex calendar coordination across multiple time zones for seamless meeting scheduling.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Increased efficiency in administrative processes by implementing new organizational systems and tools.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Collaborated with other support staff in coordinating joint projects or covering workload during absences.
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Ensured a well-maintained professional image both internally and externally through diligent representation of executives.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Served as point of contact between clients and managerial staff.
- Attended meetings, took notes and tracked action items.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Facilitated transportation to and from appointments.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Used discretion when handling confidential information.
Publication Coordinator
Effective Marketing Ltd
04.2013 - 07.2014
- Optimized workflow by implementing effective editorial calendars and project tracking systems.
- Spearheaded initiatives to transition print materials into digital formats for increased accessibility and cost savings.
- Oversaw print production process, liaising with vendors to guarantee high-quality results within budget constraints.
- Contributed to the development of marketing materials promoting company publications, boosting visibility in target audiences.
- Provided exceptional customer service by addressing inquiries from readers regarding published content promptly.
- Developed comprehensive style guides to maintain consistent voice and tone throughout all content pieces.
- Identified opportunities for repurposing existing content into new formats such as blog posts, social media updates or newsletters.
- Managed design elements for visually appealing publications, incorporating engaging graphics and layouts.
- Evaluated analytics data to assess publication performance and identify areas for improvement.
- Coordinated with authors and subject matter experts, providing guidance on content structure and clarity.
- Streamlined content organization for improved readability and user experience.
- Increased publication efficiency with effective project management and adherence to deadlines.
- Enhanced publication quality by implementing rigorous proofreading and editing processes.
- Maintained a well-organized digital archive of past publications for easy reference and retrieval.
- Managed the submission process for academic journals, ensuring proper formatting according to publisher requirements.
- Conducted thorough research to ensure accurate, relevant, and up-to-date information in publications.
- Cultivated strong relationships with industry partners for potential collaborations on future projects.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Organized meetings for executives
- Improved debt recovery rates by implementing effective negotiation strategies and maintaining professionalism in challenging situations.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Input vendor payments and updated accounts to reflect new balances.
Publication Coordinator & Personal Assistant
Write On Ltd
11.2008 - 03.2013
- Cultivated strong relationships with industry partners for potential collaborations on future projects.
- Coordinated with authors and subject matter experts, providing guidance on content structure and clarity.
- Developed comprehensive style guides to maintain consistent voice and tone throughout all content pieces.
- Identified opportunities for repurposing existing content into new formats such as blog posts, social media updates or newsletters.
- Provided exceptional customer service by addressing inquiries from readers regarding published content promptly.
- Enhanced publication quality by implementing rigorous proofreading and editing processes.
- Oversaw print production process, liaising with vendors to guarantee high-quality results within budget constraints.
- Optimized workflow by implementing effective editorial calendars and project tracking systems.
- Ensured compliance with brand guidelines by reviewing all materials prior to publication release.
- Spearheaded initiatives to transition print materials into digital formats for increased accessibility and cost savings.
- Streamlined content organization for improved readability and user experience.
- Maintained a well-organized digital archive of past publications for easy reference and retrieval.
- Managed design elements for visually appealing publications, incorporating engaging graphics and layouts.
- Increased publication efficiency with effective project management and adherence to deadlines.
- Conducted thorough research to ensure accurate, relevant, and up-to-date information in publications.
- Increased brand awareness through creation of innovative print and digital productions for major publications.
- Contributed to project success by providing logistical support and tracking progress against milestones.
- Managed confidential information with discretion, maintaining the highest level of trust and professionalism.
- Assisted executives in developing compelling marketing collateral that effectively communicated key messaging points.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as point of contact between clients and managerial staff.
- Attended meetings, took notes and tracked action items.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Created and managed office systems to efficiently deal with documentation.
- Scouted locations for numerous photoshoots and obtained appropriate permits.
- Gained strong leadership skills by managing projects from start to finish.
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Worked well in a team setting, providing support and guidance.
- Collaborated with architects and contractors to ensure cohesive design execution for residential projects.
- Stayed current on industry trends by attending trade shows, conferences, and workshops to continually improve skills.
- Selected appropriate materials, furnishings, and color schemes to achieve desired ambiance in various spaces.
Education
Lvl 2 BTEC 1st Dip And National Dip 1st & 2nd Year - ART AND DESIGN
MCAST - Art And Design
Mosta, Malta 04.2001 -
High School Diploma -
St Monica
Gzira 04.2001 -
Skills
Work Coordination
Problem-solving abilities
Strategic Planning
Innovation and Creativity
Time Management
Logistics Coordination
Excellent Communication
Written Communication
Organizational Skills
Reliability
Teamwork and Collaboration
Multitasking
Active Listening
Certification
Electronic Public Procurement Jan 2022
Timeline
Fire Warden Course
09-2022
Continuous Development Award in Public Procurement
05-2022
Procurement by Contracting Authorities
05-2022
Travel Regulations
05-2022
Evaluators Training for E-Tender Certificates
03-2022
Basic First Aid Course
02-2022
Electronic Public Procurement Jan 2022
01-2022
Admin Officer
InterConnect Malta Ltd
11.2021 - Current
Secretariat Officer
Ministry Of Energy, Enterprise And Sustainable Dev
11.2020 - 11.2021
Personal Assistant
Office Of Mep - Miriam Dalli
08.2014 - 10.2020
Publication Coordinator
Effective Marketing Ltd
04.2013 - 07.2014
Publication Coordinator & Personal Assistant
Write On Ltd
11.2008 - 03.2013
Lvl 2 BTEC 1st Dip And National Dip 1st & 2nd Year - ART AND DESIGN
MCAST - Art And Design
04.2001 -
High School Diploma -
St Monica
04.2001 -