Overview
Work History
Education
Skills
Certification
Timeline
Generic

Troika Zammit

Office Admin
Swieqi,57

Overview

15
15
years of professional experience
7
7
Certifications

Work History

Admin Officer

InterConnect Malta Ltd
11.2021 - Current
  • Handled office administration tasks.
  • Handled office administration and logistics.
  • Performed data administration duties for databases.
  • Performed general office administration and management functions.
  • Provided clerical support to members of administration.
  • Supervised and managed daily scheduling, tasking, and administration.
  • Completed paperwork for monthly reports concerning enrollment and sick leave.
  • Performed RFQ for office purchase's.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Oversaw professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Kept detailed track of office equipment inventory and schedules.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Facilitated transportation to and from appointments.
  • Maintained office supplies and organization of office.

Secretariat Officer

Ministry Of Energy, Enterprise And Sustainable Dev
11.2020 - 11.2021
  • Handled office administration and logistics.
  • Managed complex scheduling tasks, ensuring that deadlines were met consistently.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Drafted and distributed invoices for outstanding payments.
  • Created, prepared, and delivered reports to various departments.
  • Maintained office supplies and organization of office.


Personal Assistant

Office Of Mep - Miriam Dalli
08.2014 - 10.2020
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Developed relationships with key stakeholders, fostering trust and rapport within the network of contacts.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Managed complex calendar coordination across multiple time zones for seamless meeting scheduling.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
  • Increased efficiency in administrative processes by implementing new organizational systems and tools.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Collaborated with other support staff in coordinating joint projects or covering workload during absences.
  • Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Ensured a well-maintained professional image both internally and externally through diligent representation of executives.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
  • Served as point of contact between clients and managerial staff.
  • Attended meetings, took notes and tracked action items.
  • Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Facilitated transportation to and from appointments.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Displayed absolute discretion at handling confidential information.
  • Used discretion when handling confidential information.

Publication Coordinator

Effective Marketing Ltd
04.2013 - 07.2014
  • Optimized workflow by implementing effective editorial calendars and project tracking systems.
  • Spearheaded initiatives to transition print materials into digital formats for increased accessibility and cost savings.
  • Oversaw print production process, liaising with vendors to guarantee high-quality results within budget constraints.
  • Contributed to the development of marketing materials promoting company publications, boosting visibility in target audiences.
  • Provided exceptional customer service by addressing inquiries from readers regarding published content promptly.
  • Developed comprehensive style guides to maintain consistent voice and tone throughout all content pieces.
  • Identified opportunities for repurposing existing content into new formats such as blog posts, social media updates or newsletters.
  • Managed design elements for visually appealing publications, incorporating engaging graphics and layouts.
  • Evaluated analytics data to assess publication performance and identify areas for improvement.
  • Coordinated with authors and subject matter experts, providing guidance on content structure and clarity.
  • Streamlined content organization for improved readability and user experience.
  • Increased publication efficiency with effective project management and adherence to deadlines.
  • Enhanced publication quality by implementing rigorous proofreading and editing processes.
  • Maintained a well-organized digital archive of past publications for easy reference and retrieval.
  • Managed the submission process for academic journals, ensuring proper formatting according to publisher requirements.
  • Conducted thorough research to ensure accurate, relevant, and up-to-date information in publications.
  • Cultivated strong relationships with industry partners for potential collaborations on future projects.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Organized meetings for executives
  • Improved debt recovery rates by implementing effective negotiation strategies and maintaining professionalism in challenging situations.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Input vendor payments and updated accounts to reflect new balances.

Publication Coordinator & Personal Assistant

Write On Ltd
11.2008 - 03.2013
  • Cultivated strong relationships with industry partners for potential collaborations on future projects.
  • Coordinated with authors and subject matter experts, providing guidance on content structure and clarity.
  • Developed comprehensive style guides to maintain consistent voice and tone throughout all content pieces.
  • Identified opportunities for repurposing existing content into new formats such as blog posts, social media updates or newsletters.
  • Provided exceptional customer service by addressing inquiries from readers regarding published content promptly.
  • Enhanced publication quality by implementing rigorous proofreading and editing processes.
  • Oversaw print production process, liaising with vendors to guarantee high-quality results within budget constraints.
  • Optimized workflow by implementing effective editorial calendars and project tracking systems.
  • Ensured compliance with brand guidelines by reviewing all materials prior to publication release.
  • Spearheaded initiatives to transition print materials into digital formats for increased accessibility and cost savings.
  • Streamlined content organization for improved readability and user experience.
  • Maintained a well-organized digital archive of past publications for easy reference and retrieval.
  • Managed design elements for visually appealing publications, incorporating engaging graphics and layouts.
  • Increased publication efficiency with effective project management and adherence to deadlines.
  • Conducted thorough research to ensure accurate, relevant, and up-to-date information in publications.
  • Increased brand awareness through creation of innovative print and digital productions for major publications.
  • Contributed to project success by providing logistical support and tracking progress against milestones.
  • Managed confidential information with discretion, maintaining the highest level of trust and professionalism.
  • Assisted executives in developing compelling marketing collateral that effectively communicated key messaging points.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Served as point of contact between clients and managerial staff.
  • Attended meetings, took notes and tracked action items.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Created and managed office systems to efficiently deal with documentation.
  • Scouted locations for numerous photoshoots and obtained appropriate permits.
  • Gained strong leadership skills by managing projects from start to finish.
  • Applied effective time management techniques to meet tight deadlines.
  • Worked effectively in fast-paced environments.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Worked well in a team setting, providing support and guidance.
  • Collaborated with architects and contractors to ensure cohesive design execution for residential projects.
  • Stayed current on industry trends by attending trade shows, conferences, and workshops to continually improve skills.
  • Selected appropriate materials, furnishings, and color schemes to achieve desired ambiance in various spaces.

Education

Lvl 2 BTEC 1st Dip And National Dip 1st & 2nd Year - ART AND DESIGN

MCAST - Art And Design
Mosta, Malta
04.2001 -

High School Diploma -

St Monica
Gzira
04.2001 -

Skills

Work Coordination

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Certification

Electronic Public Procurement Jan 2022

Timeline

Fire Warden Course

09-2022

Continuous Development Award in Public Procurement

05-2022

Procurement by Contracting Authorities

05-2022

Travel Regulations

05-2022

Evaluators Training for E-Tender Certificates

03-2022

Basic First Aid Course

02-2022

Electronic Public Procurement Jan 2022

01-2022

Admin Officer

InterConnect Malta Ltd
11.2021 - Current

Secretariat Officer

Ministry Of Energy, Enterprise And Sustainable Dev
11.2020 - 11.2021

Personal Assistant

Office Of Mep - Miriam Dalli
08.2014 - 10.2020

Publication Coordinator

Effective Marketing Ltd
04.2013 - 07.2014

Publication Coordinator & Personal Assistant

Write On Ltd
11.2008 - 03.2013

Lvl 2 BTEC 1st Dip And National Dip 1st & 2nd Year - ART AND DESIGN

MCAST - Art And Design
04.2001 -

High School Diploma -

St Monica
04.2001 -
Troika ZammitOffice Admin