Tsvetelina Tsvyatkova
Mellieha,30
Summary
Offering excellent interpersonal skills and passion for helping customers, ready to learn and develop in retail environment. Brings solid understanding of customer service principles and sales techniques, with ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills. Im also an organized person.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Maypole
02.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Organized in-store promotions to increase awareness of new product lines.
- Conducted weekly inventory audits to ensure accuracy in stock levels.
Education
No Degree - Business
Mcast
Paola05-2023
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Product merchandising
- Team collaboration
- Customer relationship management
Languages
English
Advanced (C1)
Bulgarian
Bilingual or Proficient (C2)
Timeline
Sales Assistant
Maypole
02.2024 - Current
No Degree - Business
Mcast
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