Ty Bauer
Billings
Summary
Dynamic manager with expertise in staff training, operational compliance, and customer relationship management. Proven ability to enhance team performance and customer satisfaction through effective leadership. Strong adaptability in strategy implementation to align with organizational goals and improve service delivery. Extensive experience in balancing team performance, customer service targets, and business objectives.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
Manager
Gratitude In Action
Billings
02.2024 - Current
- Trained and supervised staff to improve team performance and customer service.
- Balanced sales, reconciled cash, and managed bank deposits for efficient opening and closing duties.
- Coordinated staff scheduling to optimize coverage and meet business demands.
- Recruited, trained, and mentored new employees to enhance operational effectiveness.
- Conducted daily store operations, including cash handling and adherence to opening and closing procedures.
Supervisor
Aligned Medical Solutions
Billings
07.2022 - 12.2023
- Optimized staff schedules to enhance workflow efficiency and coverage.
- Trained new employees on company policies and operational procedures.
- Ensured compliance with health regulations and standards across facility.
- Provided guidance to subordinates regarding job duties and responsibilities.
- Collaborated with departments to synchronize workflow processes between teams.
- Conducted daily performance reviews to confirm effective task execution by team members.
Opener
Murphys Pub And Grill
Havre
02.2019 - 03.2022
- Collaborated with team members to efficiently meet production schedules.
- Inspected incoming materials for quality and compliance with standards.
- Monitored inventory levels to ensure sufficient supply for production needs.
- Prepared ingredients by washing, chopping, and measuring for daily menu items.
- Operated grills, ovens, and other kitchen equipment for meal preparation.
- Prepared dishes in fast-paced environment while ensuring high customer satisfaction rates.
- Maintained cleanliness and organization of workstations to support efficient operations.
Kitchen Manager
Uncle Joe's Steakhouse
Havre
01.2015 - 02.2019
- Managed kitchen staff to uphold high standards of food preparation.
- Oversaw inventory management for consistent stock availability and freshness.
- Monitored equipment maintenance for optimal functionality.
- Enforced health regulations regarding food handling and sanitation practices.
- Fostered teamwork among kitchen staff through open communication initiatives.
- Developed and implemented kitchen policies, procedures, and quality standards.
Pipe Layer
Big D Construction
Richland
07.2014 - 12.2014
- Installed pipes and fittings according to project specifications and blueprints.
- Operated heavy machinery for trench excavation and pipe placement tasks.
- Maintained tools and equipment to uphold safety standards and working efficiency.
- Assisted in trench excavation for efficient pipe laying.
- Utilized measuring instruments for precise positioning of pipes, ensuring accuracy.
- Safely operated heavy machinery, including tractors and loaders, at various worksites.
Cook
The Old Post Pub
Missoula
01.2013 - 07.2014
- Prepared diverse menu items adhering to established recipes and food safety standards.
- Collaborated with kitchen staff to enhance food preparation efficiency.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Adapted menu items using seasonal ingredients and reflecting customer preferences.
Cook
Double Front Cafe
Missoula
11.2012 - 07.2014
- Ensured cleanliness and organization of kitchen workstations and equipment for efficient workflow.
- Monitored cooking times, guaranteeing optimal quality and flavor in dishes.
- Coordinated service flow through effective communication with front-of-house staff.
- Sanitized kitchen equipment, surfaces, utensils, and dishes thoroughly.
- Operated grills, fryers, and broilers adhering to quality guidelines.
Cashier
Walmart
Havre
05.2011 - 10.2012
- Processed customer transactions efficiently at point of sale.
- Assisted customers in locating products and providing product recommendations.
- Greeted customers, addressing inquiries regarding products and services.
- Issued receipts, refunds, credits, or change accurately to customers.
- Answered and directed incoming phone calls effectively.
Shift Manager
McDonald's
Havre
06.2008 - 03.2011
- Trained new employees on operational standards and customer service skills.
- Monitored food quality and presentation to ensure consistent service.
- Managed daily cash intake, counting registers and tabulating profits.
- Inspected work areas regularly for cleanliness and organization.
- Ensured accurate completion of all opening and closing duties per established guidelines.
- Oversaw store operations to guarantee compliance with company policies and procedures.
Education
Associate of Arts - General Studies
Montana State University Northern
Havre, MT10-2012
High School Diploma -
Havre High School
Havre, MT05-2011
Skills
- Staff training and development
- Cash management
- Scheduling coordination
- Operational compliance
- Inventory management
- Customer relationship management
- Quality assurance
- Adaptability
- Project management
- Leadership skills
- Cross-functional team leadership
- Documentation and reporting
- Operations oversight
- Workforce management
- Safety protocols
- Verbal and written communication
Certification
OSHA
Languages
ASL
Professional
References
References available upon request.
Timeline
Manager
Gratitude In Action
02.2024 - Current
Supervisor
Aligned Medical Solutions
07.2022 - 12.2023
Opener
Murphys Pub And Grill
02.2019 - 03.2022
Kitchen Manager
Uncle Joe's Steakhouse
01.2015 - 02.2019
Pipe Layer
Big D Construction
07.2014 - 12.2014
Cook
The Old Post Pub
01.2013 - 07.2014
Cook
Double Front Cafe
11.2012 - 07.2014
Cashier
Walmart
05.2011 - 10.2012
Shift Manager
McDonald's
06.2008 - 03.2011
Associate of Arts - General Studies
Montana State University Northern
High School Diploma -
Havre High School