Tyler Cox
Bozeman
Summary
Montana State graduate who is a detail-oriented and motivated Team Captain at Horizon Air in Bozeman seeking to advance professional experience within the Airline Industry. With two and a half years at Bozeman International Airport, was able to demonstrate abilities in comprehending operations, leading by example, and maintaining dependable performance.
Overview
3
3
years of professional experience
Work History
Team Captain
Horizon Air
05.2022 - Current
- Recipient of the AAG Safe Operation and Awards Recognition (SOAR) award.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Announced flight status updates and information about gate changes and delays in accordance with FAA and AAG regulations.
- Overseen ticketing, gate and ramp service operations on Star and Ron shifts.
- Monitored security and maintained operational protocols.
- Communicated via headset radio with ground crew, flight crew about ramp operations and flight requirements
- Applied deice fluid to aircraft surfaces to remove ice contamination.
Lead Ramp Agent/Operations Agent
Worldwide Flight Services
04.2021 - 02.2022
- Loaded and unloaded aircraft cargo and passenger baggage
- Communicated with flight dispatch personnel regarding incoming or outgoing aircraft
- Guided aircraft hand signals and batons to promote safe ground travel
- Loaded, stowed, and unloaded baggage or cargo for crew or passengers
- Emptied aircraft lavatory systems and replenished sanitizer fluid
- Operated conveyor belts, push-backs, and aircraft tugs daily.
Education
Bachelor of Arts - Political Science
Montana State University
Bozeman, MT12.2023
Skills
- Customer service
- Goal-oriented
- Critical thinking
- Team management
- Security processes
- Decision Making
- Emergency Response Procedures
- Aircraft safety checks
Timeline
Team Captain
Horizon Air
05.2022 - Current
Lead Ramp Agent/Operations Agent
Worldwide Flight Services
04.2021 - 02.2022
Bachelor of Arts - Political Science
Montana State University
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