Summary
Overview
Work History
Education
Skills
Honors And Awards
Certification
Communication Skills
Software
Timeline
AccountManager

Venu Gopal P

D365 CE Technical Architect

Summary

As a seasoned Microsoft Dynamics 365 CRM CE Technical Architect, I have led the successful execution of numerous end-to-end implementation projects, adeptly navigating complex business requirements while adhering to budget and timeline constraints. With a strategic approach, I design and deliver tailored Dynamics 365 solutions that address diverse business challenges, resulting in substantial enhancements to operational efficiency and customer satisfaction metrics. My proficiency extends to developing custom functionalities and integrations, ensuring seamless system alignment with organizational goals and delivering exceptional user experiences. Additionally, I excel in devising comprehensive data migration strategies and executing seamless integrations with third-party applications, facilitating the smooth migration of substantial data volumes while maintaining operational continuity and enhancing data accuracy and accessibility. Meticulous Technical Architect maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.

Overview

14
14
years of professional experience
8
8
Certifications
3
3
Languages

Work History

Technical Architect

KPMG MBS
2 2022 - Current
  • Played pivotal roles in various projects including D653 CE Stream Lead, Technical Architect, Technical Lead, and Individual Contributor
  • Led end-to-end project implementation phases including vision, validation, construction, development, and delivery
  • Spearheaded the implementation of Power Pages and Azure B2C model for a refugee client, facilitating multilingual support and complex functionalities tailored to business requirements
  • Utilized Canvas App for an enterprise finance service client, ensuring seamless functionality and user experience
  • Directed sprint planning and effectively distributed tasks among team members based on individual competencies, resulting in optimized productivity and project outcomes.

Technical Lead

TCS
01.2015 - 09.2021
  • With a robust background as a CRM Tech Lead, I specialize in the development and integration of Microsoft Dynamics 365 Customer Engagement applications across diverse sectors, including Multimedia & Entertainment, Semiconductor & Software Design, Banking, and Aviation
  • My leadership spans both onshore and offshore teams, where I've successfully implemented Agile methodologies and delivered end-to-end solutions for Microsoft Dynamics CRM Online platforms
  • I've played a crucial role in project success by architecting application frameworks, leading daily Scrum meetings, and creating ER diagrams tailored to project specifications
  • Client collaboration is a focal point, involving pregrooming sessions and post-sprint client demos
  • I've successfully developed applications from scratch using Canvas, overseen migrations, and spearheaded application development and enhancement initiatives.

Senior Systems Engineer

Infosys
01.2012 - 12.2014
  • Seasoned backend developer specializing in Asp.Net, C#.Net, SQL Database, and Webservices technologies, with a proven track record of elevating client productivity through impactful document and tool development
  • Demonstrated leadership in requirements analysis, project estimation, and seamless integration of SSRS 2008R2 reports into Asp.Net applications
  • Skilled in crafting backend web applications and optimizing database performance using advanced SQL queries, functions, and stored procedures.

Application software developer

Jiva Info Tech
03.2010 - 12.2011
  • Seasoned Backend Developer proficient in Asp.Net, C#.Net, and SQL Database technologies
  • Notable achievements include leading the design and development of healthcare application modules, creating dynamic reports, and optimizing database performance
  • Strong collaborator with a track record of active participation in technical discussions.

Education

Master of Computer Application -

Malla Ready Engineering College
Hyderabad, India

Skills

Developer Extension Toolsundefined

Honors And Awards

  • Above & Beyond STAR Award, KPMG MBS MALTA, 04/2023
  • Best Mentor Award, TCS, 08/2020

Certification

D365 CE

Communication Skills

  • Orchestrated clear and concise communication channels between technical teams and diverse stakeholders, enhancing project clarity and efficiency.
  • Spearheaded technical teams while seamlessly integrating business requirements, ensuring alignment with client objectives and fostering robust solutions.
  • Seamlessly transitioned between technical intricacies and client needs, tailoring solutions to align with evolving business perspectives and requirements.
  • Implemented strategic prioritization methodologies to optimize project workflows and resource allocation, ensuring timely delivery of high-impact technical solutions.
  • Cultivated synergistic collaboration among multidisciplinary teams, fostering an environment of innovation and collective problem-solving to achieve project milestones.
  • Applied analytical prowess and systematic problem-solving techniques to resolve intricate technical challenges swiftly and sustainably, minimizing disruptions and ensuring system reliability.
  • Delegated tasks judiciously, leveraging team strengths and fostering accountability, resulting in streamlined workflows and consistently high-quality deliverables.
  • Leveraged advanced analytical tools and methodologies to extract actionable insights from complex data sets, guiding informed decision-making and optimizing system performance.
  • Nurtured a collaborative team environment grounded in mutual respect and support, driving enhanced team cohesion, morale, and project success rates.

Software

Dynamics 365 CE/CRM

Microsoft Power Platform

Azure Integration services

Microsoft Power Pages, Power Apps

Timeline

Technical Lead

TCS
01.2015 - 09.2021

Senior Systems Engineer

Infosys
01.2012 - 12.2014

Application software developer

Jiva Info Tech
03.2010 - 12.2011

Technical Architect

KPMG MBS
2 2022 - Current

Master of Computer Application -

Malla Ready Engineering College
Venu Gopal PD365 CE Technical Architect