Viktoria Orlova

• Internal medicine ward.
• I performed full clinical nursing procedures in patient care.

• Managed customer bookings and appointments, ensuring an efficient scheduling process.

• Greeted customers upon arrival, delivering a welcoming and professional experience.

• Interacted with customers professionally by phone, e-mail, and in person.
• I gave tennis equipment and locker keys to customers.

• Processed payments by cash, cheque, or card to complete transactions.