Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Viviana Caballero

29 8th Ave Se, Cutbank

Summary

Dynamic and results-driven professional with experience as a Correctional Officer at Corecivic, skilled in emergency response and conflict resolution. Proven ability to maintain safety and security while effectively managing inmate interactions. Adept at policy enforcement and fostering positive relationships, ensuring a secure environment and smooth operations.

Overview

4
4
years of professional experience

Work History

Correctional Officer

Corecivic
10.2024 - Current
  • Monitored inmate activities to ensure safety and security within facility.
  • Conducted regular inspections of premises to identify potential hazards or contraband.
  • Responded promptly to emergency situations, maintaining control and minimizing risks.
  • Resolving daily inmate issues before they become significant matters, incidents.
  • Make daily rounds through assigned units talking with staff and inmates, observing operations and interactions between staff and inmates in the unit, ensuring the unit is operating in a safe and secure manner and anticipates situations.
  • RHU and Central operator trained. Acting SCO Ensure that services and programs are delivered to inmates assigned to the unit at a time and manner as designed.
  • Assisted in helping Unit Team with moves and supply pass outs.


Sales Associate

Cavender's Boot City
06.2021 - 11.2021
  • Conduct one-on-one meetings with customers regarding grievance or potential grievance matters and resolve the situation within the framework of policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science - Environmental Agriculture

Texas A&M University
Kingsville, TX
06-2027

General Studies

JW Nixon Highschool
Laredo, TX
06-2021

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Policy enforcement
  • Staff management

Languages

Spanish
Native or Bilingual

Timeline

Correctional Officer

Corecivic
10.2024 - Current

Sales Associate

Cavender's Boot City
06.2021 - 11.2021

Bachelor of Science - Environmental Agriculture

Texas A&M University

General Studies

JW Nixon Highschool
Viviana Caballero