Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Wayne Harrison

Helena

Summary

Skilled multitasker with a superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team and to learn quickly to help. Reliable and dedicated team player with a hardworking and resourceful approach.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Lifeguard/Swim Instructor

Ymca of Southwest Washington
09.2023 - 08.2024
  • Provided excellent customer service to all guests, addressing concerns promptly and professionally.
  • Assisted in the successful training of new lifeguards, sharing expertise and best practices.
  • Maintained accurate records of incidents, attendance, and other relevant information for management review.
  • Implemented effective staff schedules that maximized coverage while minimizing labor costs.
  • Performed timely pool chemical checks, ensuring proper levels for a healthy swimming environment.
  • Organized engaging swim lessons for various age groups, teaching essential skills for aquatic safety and enjoyment.
  • Collaborated with fellow lifeguards to ensure seamless shift transitions and consistent coverage throughout operation hours.
  • Contributed to increased membership sales by promoting the benefits of aquatic facilities within the community.
  • Helped coordinate and manage special events at the facility, contributing to positive community experiences.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Conducted safety drills to ensure swimmers were prepared for emergency situations.

Intern

Dunes Bible Camp
06.2022 - 09.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
  • Provided friendly customer service to guests and addressed concerns
  • Monitored safety of guests in and around swimming pool
  • Attentively monitored swimmers to identify distress
  • Educated patrons on safety protocols and enforced safety rules
  • Maintained order and cleanliness at the Dunes swimming pool and surrounding areas to uphold hygiene standards
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly
  • Performed regular maintenance of pool equipment and life-saving equipment to keep it in good working order
  • Teaching swimming classes to kids from the age range of 3-14 of all different skill levels
  • Performing maintenance around the camping facility ranging from electrical work to carpentry, to pressure washing, etc
  • Cleaning bathrooms and cabins on a regular basis with a team and by myself
  • Leading team-organized games and activities in big group settings
  • Being proficient in training new employees how to clean spaces and dishes and working as a team
  • Leading people in activities and bible studies and discussions
  • Analyzed problems and worked with teams to develop solutions
  • Participated in workshops and presentations related to projects to gain knowledge
  • Interacted with customers by phone, email, or in person to provide information
  • Provided project progress updates and proposed solutions to issues
  • Facilitated successful completion of projects from concept to launch
  • Explored new technologies and approaches to streamline processes
  • Organized a living space and led a team of volunteers for a summer
  • Worked with children of varying ages, interests, skills, and developmental levels
  • Led groups of children safely through a variety of camp activities
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers
  • Implemented rules and regulations to enforce discipline and compliance
  • Encouraged team performance to increase camaraderie, trust, and rapport
  • Assisted in preparing meals and snacks to provide nutritional needs to campers
  • Supervised camper activities to address behavioral issues and promote fun, safety, and inclusivity
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers
  • Handled equipment, chemicals, and materials properly and with caution
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs
  • Operated industrial washing machines and dishwashers to clean linens and dishware

Professional Carpet Cleaner

A2z Cleaning Service
09.2021 - 05.2022
  • Cleaned home carpets, tile, grout, area rugs, mattresses, and upholstery
  • Mixed water and chemicals in containers to prepare cleaning solutions
  • Performed specialty treatments on stains
  • Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships
  • Moved furniture weighing up to 150 pounds to prepare homes for cleaning
  • Operated steam cleaners to vacuum rugs and remove loosened dirt
  • Stripped and refinished hard surface floors to maintain quality condition and appearance
  • Cleaned walls and ceilings with special reach tools following regular schedule
  • Maintained and fixed floor cleaning and waxing equipment

Education

Certificate of Completion - Bible

Montana Wilderness School of The Bible
Augusta, MT
05-2025

Associate of Arts - General Studies

Lower Columbia College
Longview
06-2022

Skills

  • Customer Needs Assessments
  • Cleaning and Sterilization Procedures
  • Critical Thinking
  • Public Safety
  • Fast learner
  • Customer Service
  • Scheduling and Planning
  • Issue Identification
  • Friendly, Positive Attitude
  • People Person
  • Attention to detail
  • In shape

Certification

  • Lifeguarding with CPR/AED for professional rescuers and First Aid, 06/11/24, 06/11/26
  • Washington State Food Worker Card, 06/08/23, 06/08/25

Affiliations

  • Christian Camping Conference Association
  • Dunes Bible Camp
  • Samaritans Purse

Timeline

Lead Lifeguard/Swim Instructor

Ymca of Southwest Washington
09.2023 - 08.2024

Intern

Dunes Bible Camp
06.2022 - 09.2023

Professional Carpet Cleaner

A2z Cleaning Service
09.2021 - 05.2022

Certificate of Completion - Bible

Montana Wilderness School of The Bible

Associate of Arts - General Studies

Lower Columbia College

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Wayne Harrison