Detail-oriented, hardworking, organized, dependable & passionate team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
3
3
Languages
Work History
Sales & Brands Manager
C&C Technique Ltd (Part Of The Salvo Grima Group)
10.2022 - Current
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Onboarded new employees with training.
Maximized performance by monitoring daily activities and mentoring team members.
Maintained professional, organized, and safe environment for 9 employees and patrons.
Improved safety procedures to create safe working conditions for workers.
Improved marketing to attract new customers and promote business.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Managed and motivated employees to be productive and engaged in work.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Established team priorities, maintained schedules and monitored performance.
Defined clear targets and objectives and communicated to other team members.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assisted in organizing and overseeing assignments to drive operational excellence.
Identified and communicated customer needs to supply chain capacity and quality teams.
Strategic Technical Purchasing Executive
Salvo Grima & Sons Ltd
11.2018 - 10.2023
Developed successful procedures to make company more profitable and eliminate major interruptions in production due to depleted inventory.
Built and maintained relationships with manufacturer representatives to negotiate pricing, terms, freight and return allowances.
Utilized eProcurement software such as Sims & LS Retail to manage purchase orders.
Identified and implemented options to reduce overall product cost such as consolidation, volume discounts and use of low cost transportation alternatives.
Devised and executed annual purchasing plans and contracts.
Negotiated with material suppliers to finalize deals and facilitate shipment of materials.
Collaborated with quality control department to rectify customer complaints or quality issues with inventory.
Adjusted procedures to maximize department effectiveness.
Purchased new products and oversaw inventory stocking and availability.
Coordinated paperwork, updated spreadsheets, and maintained permanent records.
Sourced vendors, built relationships, and negotiated prices.
Implemented policies to reduce cost and eliminate waste.
Generated reports, documents and analysis in Sims & LS Retail for senior management review and approval.
Progressed through various purchasing, warehousing and leadership roles.
Technical & Sales Executive
Styles Apertures Ltd
04.2017 - 09.2018
Ensuring that the directors are kept fully aware of any relevant enquiries from clients and/or other departments
Directed sales support staff in administrative tasks to help sales reps close deals.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Developed strong rapport with customers and created positive impression of business.
Monitored customers for signs of security concerns and escalated issues to management.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Data inputting, Invoicing, Credit control
Assisting the sales functions wherever necessary and maintaining good working relationships with team members.
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Accounts clerk/property management
Wheelers Rentals Limited
01.2012 - 01.2017
Safeguarded company assets through regular inventory checks, reconciliation, and effective asset management practices.
Provided exceptional customer service to external clients while resolving billing inquiries efficiently.
Ensured prompt payment of invoices, negotiating with vendors to secure favorable terms and discounts.
Improved invoice processing times with the utilization of accounting software for accurate data entry.
Optimized cash flow management, tracking incoming payments / rents, and coordinating collections efforts when necessary.
Enhanced financial accuracy, maintaining detailed records of all transactions and bank deposits.
Collaborated closely with team members to complete complex projects within tight deadlines.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Generated invoices upon receipt of billing information and tracked collection progress.
Handled day-to-day accounting processes to drive financial accuracy.
Supported management by processing invoices and documents with consistent on-time delivery.
Administrative assistant
Makaw Ironmongery (family run business)
01.1996 - 01.2011
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data. Posting & preparation of accounts, VAT returns & tax forms
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Assisted development and implementation of new administrative procedures.
Negotiated contracts with vendors and suppliers for stock, equipment and services.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Liaised between clients and vendors and maintained effective lines of communication.
Managed filing system, entered data and completed other clerical tasks.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Performed research to collect and record industry data.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Director/Sales
APJ Trading (Family run business)
01.2004 - 01.2011
Director of business, sales, customer care, posting of accounts, preparation & commissioning of VAT returns & tax forms.
Developed annual sales budgets, closely monitoring progress towards targets throughout fiscal year. Conducted regular reviews of market trends to inform pricing decisions that maximized profitability while remaining competitive in industry.
Negotiated contracts with vendors and suppliers, securing favorable terms and pricing for company.
Built strong relationships with key clients for sustained business growth and customer retention.
Identified new business opportunities by conducting comprehensive market research and competitor analysis.
Implemented effective pipeline management strategies to increase conversion rates and overall deal value.
Increased sales revenue by developing and implementing strategic sales plans and initiatives.
Provided exceptional customer service by addressing inquiries promptly, resolving issues effectively, and maintaining open lines of communication.
Organized trade shows to showcase product offerings while networking with potential clients.
Education
GED -
St Edward's College
Birgu, Malta
Skills
Organizational & Computer Skills
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Other Languages
Italian, GOOD, GOOD, GOOD
Social Skills And Competences
Working in a team environment, in multicultural environments, in positions where communication is important and situations are uneasy
Organizational Skills And Competences
Customer communication and sales orientated, able to work in teams, able to manage a team & able to work on own initiative
Driving Licenses
B
B+E
C1
C1+E
Forklift & Order Picker
Personal Skills And Competences
Possess good customer communication skills, a sound knowledge of hand - power tools + a good understanding of light maintenance work, good knowledge of the rental sector, a positive flair for sales, highly organized & smart person.
Personal Information
Date of Birth: 09/13/80
Nationality: Maltese
Timeline
Sales & Brands Manager
C&C Technique Ltd (Part Of The Salvo Grima Group)
10.2022 - Current
Strategic Technical Purchasing Executive
Salvo Grima & Sons Ltd
11.2018 - 10.2023
Technical & Sales Executive
Styles Apertures Ltd
04.2017 - 09.2018
Accounts clerk/property management
Wheelers Rentals Limited
01.2012 - 01.2017
Director/Sales
APJ Trading (Family run business)
01.2004 - 01.2011
Administrative assistant
Makaw Ironmongery (family run business)
01.1996 - 01.2011
GED -
St Edward's College
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