Winnifred Burke

Office Manager

Culligan Water Conditioning

01.2001 - 09.2025

Assisted with daily office operations and administrative tasks to ensure smooth workflow
Organized and maintained filing systems for efficient document retrieval
Managed office supplies inventory, ensuring availability of essential materials
Assisted in onboarding new employees, providing necessary resources and support
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Implemented comprehensive training program for new hires, improving their integration into team and productivity.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Completed bi-weekly payroll for 20 employees.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Summary

Overview

Work History

Office Manager

Education

Certificate in Microsoft Office - Microsoft Office Programs

Skills

Languages

Timeline

Office Manager

Certificate in Microsoft Office - Microsoft Office Programs

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